Beneplan's Client Platform

FAQs, How-to, Support

Yafa Sakkejha avatar D M +3
27 articles in this collection
Written by Yafa Sakkejha, Dahlia Alfred, Margaret Reid and 3 others
Managing Employees

How To Add Student Certification

How to upload a student certification to an employee file
Dusan Baic avatar
Written by Dusan Baic
Updated over a week ago

Employee section overview

An overview of what plan administrators can do and view in the employee section
Yafa Sakkejha avatar
Written by Yafa Sakkejha
Updated over a week ago

How to change an employee's address or contact information

Here's how to update an employee's email address, physical address, and phone number in the Beneplan plan administrator dashboard
E
Written by Erin
Updated over a week ago

How to change an employee's salary

How to change a single employee's salary in the Beneplan admin dashboard
M
Written by Margaret Reid
Updated over a week ago

How to add a dependent to an employee's benefits

How to add a new spouse or child as a dependent to a plan member's profile
Yafa Sakkejha avatar
Written by Yafa Sakkejha
Updated over a week ago

How to add a beneficiary

How to add a beneficiary on behalf of an employee in the client platform
E
Written by Erin
Updated over a week ago

How to request a lost or stolen drug card on behalf of an employee

Request replacement for lost or stolen drug card
S
Written by Stephanie Caramete
Updated over a week ago

How to terminate an employee for benefits

How to remove an employees' benefits due to termination
Dusan Baic avatar
Written by Dusan Baic
Updated over a week ago

Finding an employee's benefit costs for payroll deductions

When you enrol a new employee, here's how to find out what each benefit costs
M
Written by Margaret Reid
Updated over a week ago

Adding a late applicant

When an employee is added to the plan more than 1 month beyond their regular waiting period, it triggers it as a late applicant
Yafa Sakkejha avatar
Written by Yafa Sakkejha
Updated over a week ago

How to report a leave of absence

Reporting employee leave of absence
D
Written by Dahlia Alfred
Updated over a week ago

How to notify Beneplan that an employee has returned to work

Reinstating benefits after an employee has returned from a leave of absence
Yafa Sakkejha avatar
Written by Yafa Sakkejha
Updated over a week ago