Beneplan's Client Platform

FAQs, How-to, Support

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25 articles in this collection
Written by Yafa Sakkejha, Dahlia Alfred, Margaret Reid and 3 others
Managing Employees

How To Add Student Certification

How to upload a student certification to an employee file
Dusan Baic avatar
Written by Dusan Baic
Updated this week

Employee section overview

An overview of what plan administrators can do and view in the employee section
Yafa Sakkejha avatar
Written by Yafa Sakkejha
Updated over a week ago

How to change an employee's address or contact information

Here's how to update an employee's email address, physical address, and phone number in the Beneplan plan administrator dashboard
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Written by Erin
Updated over a week ago

How to change an employee's salary

How to change a single employee's salary in the Beneplan admin dashboard
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Written by Margaret Reid
Updated over a week ago

How to add a dependent to an employee's benefits

How to add a new spouse or child as a dependent to a plan member's profile
Yafa Sakkejha avatar
Written by Yafa Sakkejha
Updated over a week ago

How to add a beneficiary

How to add a beneficiary on behalf of an employee in the client platform
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Written by Erin
Updated over a week ago

How to request a lost or stolen drug card on behalf of an employee

Request replacement for lost or stolen drug card
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Written by Stephanie Caramete
Updated over a week ago

How to terminate an employee for benefits

How to remove an employees' benefits due to termination
Dusan Baic avatar
Written by Dusan Baic
Updated over a week ago

Finding an employee's benefit costs for payroll deductions

When you enrol a new employee, here's how to find out what each benefit costs
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Written by Margaret Reid
Updated over a week ago

Adding a late applicant

When an employee is added to the plan more than 1 month beyond their regular waiting period, it triggers it as a late applicant
Yafa Sakkejha avatar
Written by Yafa Sakkejha
Updated over a week ago

How to report a leave of absence

Reporting employee leave of absence
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Written by Dahlia Alfred
Updated over a week ago

How to notify Beneplan that an employee has returned to work

Reinstating benefits after an employee has returned from a leave of absence
Yafa Sakkejha avatar
Written by Yafa Sakkejha
Updated over a week ago