Chip Help Centre

Chip basics and account management

Chip explained, getting started with Chip and managing your account

The Chip Glossary

What is Open Banking?

About our Payments Providers

Which Banks Can I Connect To?

Can I connect more than one bank account?

Connecting Your Card to Chip

Connecting Your Bank Account to Chip

Can I change my linked bank account?

Update your personal information

What to Do If Your Automatic Verification Fails

How can I find my account number and sort code?

Account settings and preferences

Viewing and changing your membership plan

How do I opt-out of push notifications?

Can I switch off email save notifications?

Pricing and fees

Does Chip charge a fee?

What are the fees for Chip investments?

Account support

How do I make a complaint?

Closing your Chip account

Getting a statement

Establishing Power of Attorney

Court of Protection

Shareholder enquiries

Can I close individual accounts within my Chip account?

Promotions and referrals

Referrals at Chip

Having trouble with a referral or a promo?

Entering a promo code