Your flow isn't sending? Go through these 5 points in order.
1. The flow is turned on (automations)
For an automation, check that the flow is set to ON.
2. No condition or wait is blocking the test
During the test, skip the wait times and check that no condition stops the contact from moving through the flow. Details here: How to test my flow?
3. The templates are approved by Meta
Every template must be submitted and show the Approved status. A template left as a draft won't be sent.
4. The flow is properly connected
All steps are connected and no node is left on its own.
No red line appears between two nodes: it means the connection isn't possible. See Why do red or orange lines appear between two nodes in my flow?
Images and videos are in the right format: WhatsApp Media Guide: Images, Videos & More
5. The payment method is valid
If everything else looks fine, check your payment method in your WhatsApp Business account settings.
Still stuck? Message us from the chat with the name of the flow.