Your test isn't reaching your phone? In most cases, the cause is one of the following 4. Check them in order: each takes less than a minute.
1. Your templates are approved and your media is uploaded
In the flow, every template must show the Approved status. A template that is a draft, pending or rejected blocks sending. Also check that all images and videos are uploaded in the nodes.
2. A payment method is approved with Meta
Without a valid payment method in your Meta Business Manager, no message can be sent. Check it in your WhatsApp Business account settings.
3. Your number is opted in
Go to Inbox → All, search for your number and check the status shown at the top right. If it's opted out, switch it back to opted in manually from that profile.
4. Your WhatsApp app is up to date
An outdated version of WhatsApp can prevent delivery. Update the app from the App Store or Play Store, then run the test again.
Still nothing?
Message us from the chat at the bottom right of the screen with the flow name and the time of the test: the WAX team will look into it with you.