As of October 2026, Hauler Hero Road uses color and badges to help show where each stop stands. You’ll see it on the number ship and the border of each stop card in a route’s list of stops, as well as on the stop’s pin on the map.
Who is this article for?
This article is for drivers using Hauler Hero Road. it covers:
What each stop color means
What the hold colors mean
What does the "new" badge means
What the map pins mean
What do the stop colors mean?
Grey -- The stop is scheduled, but not yet serviced.
Blue -- The stop you have selected / are working on right now.
Green, w/ a white checkmark -- The stop has been serviced.
Yellow, w/ a white X on a red badge -- The stop was skipped.
Yellow, w/ a red square badge -- Some of the stop’s containers were serviced and others skipped.
Once a stop has been serviced or skipped, Hauler Hero Road dims its card so the stops you have left to work on visually stand out.
What do the hold colors mean?
Stops that are on hold should not be serviced.
Purple -- A standard hold
Indigo (a blue/purple) -- A vacation hold; the customer’s on vacation
Red badge -- A suspended stop; the customer’s been suspended
What does the “new” badge mean?
This badge shows up when a dispatcher adds a stop to your route. You’ll get a notification reading “A stop was added to your route.” After tapping it, you’ll see the added stop with a yellow badge that says “New.”
What do the map pins mean?
Customer stop pins use the same colors as the stop cards.
Orange outline -- The pin for the stop you’ve selected
Brown pin -- A yard
Blue dot -- Your current location
Circles w/ a number -- A group of stops close together
Why don’t I see a stop on my route?
The stop was canceled; canceled stops don’t appear in Hauler Hero Road.
Completed stops are hidden from the map unless you tap Show Completed.
Feedback? Questions?
We'd love to hear your feedback to help us improve your experience. Please submit feedback through the chat bubble or email to support@haulerhero.com.