These steps are only to be used if instructed by your Implementation Manager or Customer Support. DO NOT FOLLOW THESE STEPS UNLESS INSTRUCTED TO DO SO.
Before we get started
If you’re instructed to download an APK file to your Android device, a separate link to the file will be sent to you.
Installing the APK
Uninstall the existing Hauler Hero Road mobile app from your device.
Access the link to the APK file provided to you. It will almost always be a Google Drive link.
For ease, we recommend emailing the link to an email address your tablet can access.
The file will be put into a Downloads folder on the tablet, in the My Files folder.
Once you find it, tap it to start its installation.
Once the mobile app downloads, the login process will be the usual, using the same email and password you use to access the Hauler Hero website.
Please note that by downloading the APK version of the mobile app, the mobile app will no longer update from the Google Play Store. You may be advised, in the future, to uninstall the APK version and install the latest version of the mobile app from the Google Play Store.
Feedback? Questions?
We'd love to hear your feedback to help us improve your experience. Please submit feedback through the chat bubble or email to support@haulerhero.com.