For: Owners (admin dashboard)
Your contract length and renewal date are in your signed client agreement. To cancel, please contact your Jolly account team. You cannot cancel in the admin dashboard.
In short: your agreement says when and how you can cancel.
How long is my contract?
Open your signed client agreement. It lists your start date, end date and renewal terms.
Ask if you are not sure. Please ask your account team for your renewal date. We are happy to help.
How do I cancel?
Read the notice rules. The agreement lists notice periods and anything you still owe. Please read it before you start.
Contact your account team. Tell them that you want to cancel. They take it from there.
Good to know
To learn what happens after you cancel, see What happens to our account, data, and employee rewards if we cancel?
Questions? Click Help in the left sidebar of your admin dashboard to start a chat with us.