LiveRecover AI Insights connects your LiveRecover data directly to Claude, Anthropic's AI assistant. Once connected, you can ask questions about your store's recovery performance, customer conversations, and more in plain language.
Prerequisites
Before getting started, make sure you have:
An active LiveRecover account with at least one brand
A Claude account at claude.ai (free or paid)
Add the connector
Open Claude at claude.ai or in the Claude desktop app
Click Settings
Go to Connectors
Click Add custom connector
Enter the following:
Name: LiveRecover AI Insights
Click Add
Connect your LiveRecover account
The first time you ask a question, a browser window will open prompting you to log in to LiveRecover. Sign in, select your brand, and authorize the connection. You only need to do this once. The connection refreshes automatically going forward.
What you can ask
Once connected, ask questions in plain language. For example:
"How are my recovery stats looking this month?"
"What are the biggest reasons customers aren't buying?"
"Show me conversations where customers asked about shipping"
"What discounts are my flows currently offering?"
Troubleshooting
Connector not pulling data
Verify the URL is exactly https://mcp.vyg.app/mcp with no extra spaces.
Login window not appearing
Try asking a specific question like "Show me my dashboard stats" to trigger the authentication flow.
Wrong brand showing up
Disconnect and reconnect to select a different brand.
If you have any questions or need help, please contact us at support@liverecover.com.