We've moved ACH for our Pakistan community to a new US banking partner. Your old ACH details closed on Wednesday 30 September 2026, and your new details are available now in the app. This article explains where things stand and what to do.
Where we are now
Old ACH details: closed. They stopped accepting payments on 30 September. If someone sent money to them after that, check your nsave balance: if it was credited, it arrived. If it isn't there, it is returned to the sender, and returns take 14 business days or more. If the sender still hasn't received it back after that, contact support with the date, amount and sender. See what happens to money sent to your old details.
New ACH details: available now. Set them up in the app: on Home, with your USD account selected, tap the Account details tile under your balance, then the ACH (USA) tab. See how to set up your new details.
Your nsave balance is not affected. Your SWIFT / IBAN details, your card, stablecoin and ntag all keep working normally.
What you should do now
Set up your new details if you haven't yet, and share them with everyone who pays you the same day.
Make sure nobody sends anything to your old ACH details. Ask anyone who still has them to replace them with your new ones.
While your new details are being set up, you can still receive money through your USD or EUR IBAN, your GBP IBAN if you already have one, stablecoin, or ntag. See other ways to receive money.
Why we made this change
Faster transfers, verification handled once at setup rather than in pieces every time you get paid, and support for more of the ways our community actually gets paid. That's also why, when you set up your new details, we'll ask for your documents once, at the start.
We know a second change is inconvenient. As a thank you, we've put together a few offers for Pakistan users:
Had ACH details before? $90 off the Infinite card and 2% cashback on your first transfer into your new details.
New to ACH? A free Platinum card once you receive $100 on your ACH details.
USD and EUR IBAN: free to open only while you're waiting for your new ACH details. The monthly fee on an existing USD or EUR IBAN is waived until 31 October 2026.
📥 Need help?
Expecting a payment and not sure what to do? Our support team is here for you. Reach out via the app or email support@nsave.com and we'll sort it out with you.