Pre-purchase questions
Considering buying a Perifit product? Find answers here
30 articles
- Perifit Care(+) & Pump for health professionalsHealth professional looking to test, recommend, stock or sell Perifit Care & Pump
- My order is not going throughSolutions for When Your Order Won't Go Through
- Is Perifit Care reimbursed by my health insurance?
- Do I need to pay for the Perifit Care app?Everything you need to start your pelvic floor training is available for free.
- Do I need the internet to train with Perifit Care?
- What is the size of Perifit Care(+)?
- Differences between Perifit Care and Perifit Care +
- Is the shipping package discreet?
- Do you ship to my country?
- How long will it take to get my order?
- How much does shipping cost?
- I want to amend my order or delivery address
- I received the wrong product or the content of my parcel is incomplete
- Where can I buy Perifit products?
- I didn't get the tracking link for my orderWhat to do if you did not receive your tracking link
- Order marked as delivered but not receivedThe tracking link shows my order/parcel/package was delivered but I did not get/receive it
- I would like to change or cancel my orderModify/change/amend/cancel my order
- I Haven’t Received My OrderWhat to do if your order is late or hasn’t arrived yet
- Order returned to senderMy order/parcel/package was returned/sent back to the sender
- What payment methods are available?Explore the different payment options available depending on your location
- My card was declined. What should I do?
- USA - Can I use my FSA / HSA to buy Perifit products?
- I was charged an international payment fee by my bank. What can I do?
- My payment was processed but I did not receive an order confirmation email. Did my order go through?
- I need an invoice for my order
- I need an invoice or a quote for my insurance