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Push notifications

Set up, send, and automate push notifications to keep your customers engaged — from marketing messages and feedback collection to geo-push and triggered automations.

1 author18 articles
Push notificationsSend real-time messages, automate feedback collection, remind customers to visit, and congratulate birthdays — all via free, unlimited push notifications.
How push notifications work on iPhone (iOS)Understand how your customers receive and interact with push notifications on their iPhone.
How push notifications work on Android (PWA)Understand how your customers receive and interact with push notifications on their Android device.
Push notification delivery timesUnderstand how quickly your customers receive push messages and what can affect delivery.
Why aren't my customers receiving push messages?The most common reasons push notifications fail to deliver and how to fix them.
How to send push notificationsCreate and send push notifications to your customers from the Push section of your dashboard.
How to create a marketing push mailingSend targeted push notifications to your entire customer base or specific segments.
How to send a push notification to all customersSend a push notification to every customer who has a specific loyalty card installed.
How to send a push notification to a customer segmentTarget a specific group of customers based on their card activity.
How to send a push notification to an individual customerSend a push notification directly to a single customer.
Transactional push notificationsUnderstand the automatic notifications customers receive after transactions and which ones you can customize.
Geo-push notificationsAdd your business locations and send automatic push notifications to customers when they're nearby.
How to set up push automationsAutomate feedback collection, visit reminders, birthday messages, referral prompts, and RFM segment notifications — all free and unlimited.
Feedback collectionAutomatically collect customer feedback after every visit and track satisfaction across your dashboard.
Next visit reminderAutomatically remind customers to come back after a set number of days since their last visit.
Birthday congratulationsAutomatically send birthday wishes and special offers to customers on or before their birthday.
Triggered auto-push notificationsSet up custom push notifications that send automatically when specific events happen on a customer's card.
Transactional emailsUnderstand the automatic emails sent after transactions and how to turn them off.