Tenant Portal - Payments
How to make payments and setup Auto-Pay
22 articles
How to Make a Payment on the Tenant PortalPay rent and other charges on the DoorLoop Tenant Portal using a credit card, ACH bank transfer, or supported digital wallets.
How to Make a Partial Payment on the Tenant PortalDon’t need to make a full payment this month? Find out how to make a partial payment.
How to Set Up Auto-pay on the Tenant PortalSet up auto-pay on the DoorLoop Tenant Portal to automatically pay rent each month by credit card or ACH bank transfer—never miss a payment.
How to Edit Your Auto-Pay on the Tenant PortalEdit your auto-pay if you need to change payment amount or payment date.
How to Cancel Auto-Pay Through the Tenant PortalCancel your auto-pay on the DoorLoop Tenant Portal when you have credits, discounts, or don't want a full automatic payment processed.
How to Verify Your Bank Account on the Tenant PortalIf you're adding a bank account as your payment method, you'll need to verify it first before using it.
How to Manually Verify Your Bank Account on the Tenant PortalHaving trouble adding your bank account to make a payment? Here's what needs to be done.
How to Instantly Verify Your Bank Account on the Tenant PortalInstantly verify your bank account on the DoorLoop Tenant Portal by logging into your bank online—required for ACH rent payments under NACHA rules.
How to Make a Payment With a Credit Card on the Tenant PortalYou can pay your balance with a credit card on your tenant portal
How to Pay Rent With Chime and CashApp on the Tenant PortalPay rent on the DoorLoop Tenant Portal using Chime or CashApp—both provide routing and account numbers that work like a standard bank transfer.
How to View Your Payments on the Tenant PortalView your full payment history, charges, and balance on the DoorLoop Tenant Portal—available if your property manager has enabled this feature.
How to Download Your Account Statement on the Tenant PortalYou can now download a copy of your account statement on the tenant portal.
How to Make a One-Time Single Payment on the Tenant PortalMake a one-time rent payment from the DoorLoop Tenant Portal—even if auto-pay is active, you can still submit a single manual payment.
How to Remove a Saved Payment Method on the Tenant PortalRemove a saved credit card or bank account from the DoorLoop Tenant Portal—note that payment methods tied to active auto-pay cannot be deleted first.
How to Instantly Verify Your Bank Account on the Tenant Portal (Canada Only)Instantly verify your Canadian bank account on the DoorLoop Tenant Portal by logging into your bank online—required for ACH rent payments under NACHA rules.
How to Manually Verify Your Bank Account on the Tenant Portal (Canada Only)Having trouble adding your bank account to make a payment? Here's what needs to be done. (Canada Only)
How to Make a Payment With CashPayments on the Tenant PortalYou can now make cash payments for rent at your local Western Union and participating QuickCollect locations.
How to Add a New Payment Method on the Tenant PortalAdd a credit card, bank account, Google Pay, Apple Pay, Chime, or CashApp as a payment method on the DoorLoop Tenant Portal.
How to Make a Payment With Google Pay or Apple Pay on the Tenant PortalApple Pay and Google Pay are now available options when making your rent payments.
How to Remove Your Old Card and Set Up Auto-Pay with a New One on the Tenant PortalIf you need to update your payment method on the tenant portal, you will also need to update your auto-pay if one is set up.
How to Pay Your Rent Using Pay Link Without a Tenant PortalPay rent using DoorLoop's Pay Link—a secure one-click link sent via email or text, no tenant portal login required.
What to Do While Waiting For Your Micro-Deposits to Verify Your Payment Method on the Tenant PortalIf you chose to manually verify your bank account, you'll need to wait for the micro-deposit before being able to make a payment,