Wipster.Io Help Centre

Using Wipster

Mobile Browser App User Guide

Viewing and Commenting

Commenting on a selected area

Viewing and reviewing comments

Marking Comments as Complete (the To-Do List)

'Team-only' Comments

Real time In-browser / web notifications for new comments

'Nudge' Reminder

Wipster's keyboard shortcuts

Organizing and Archiving

Wipster Project Library

Can I select my own thumbnail for each video?

How do I switch between teams if I have multiple?

How do I look at a folder that has been archived?

How do I send a file or folder to Trash?

Troubleshooting

My video upload is very slow and I don't know why

I don’t seem to be able to delete a comment

My upload has failed and I don’t know why.

The video is not playing

I am trying to follow a share link and I get taken to an error page

None of this seems to be helping. I need to talk to someone.

My review links are getting blocked by my clients firewall.

I'm not/my reviewer isn't receiving notifications for videos or images

My video playback is slow or jerky

How to enable TLS 1.2 in your browser