Admin Billing FAQ
For Admins billing out of both the Billing Pro UI and Stripe UI
59 articles
Billing Pro UI vs Stripe UI - What's the difference?
Suspend, Inactive, Payment Issue, and Delete Members
How do I create a single Invoice?
How do I charge a New Customer?
How do I adjust the billing cycle date?
How do I renew an athlete's punchcard?
How do I link multiple athlete profiles to the same billing account?
How do I prevent specific athlete's from purchasing from the store?
Can I offer discounts and coupons?
How do I refund a paid invoice?
How do I create a one class free trial?
Can I offer ACH payments?
Can I set-up a one-time invoice to be billed in the future?
Can you defer billing?
How do I see my billing report?
Do clients need to have their billing information in the system?
Can I add a set-up fee for memberships?
Can I set-up a multiple drop-in plan?
Can we see future payments?
How do I add a coupon to existing membership?
How do I record cash payments for Memberships?
Can I force an invoice payment through?
What are billing cycles and intervals?
Payment Account Linking vs. Sub-Accounts
Adding a Free Trial to roll right into a paid membership
Invoice 'Payment Note' visible on Invoices list
Creating a member account will auto-populate mandatory billing information fields
Can I adjust the hold end date?
How do I reactivate an expired punchcard?
How do I create a "Couples Membership" or "Family Membership" in Chalk It Pro?
Signing Documents During Checkout Process for All Membership Types: QR Code and Link
What's the difference in the Coupon durations?
Delete a Pending Invoice Item
How do I apply a price change to my memberships?
How do I upgrade or downgrade memberships during a billing cycle?
What happens when I change prices on memberships, store items, taxes, and discounts?
Can we surcharge for processing fees with Stripe?
How to I track ARM (Average Revenue per Member)?
Can I create links to purchase memberships?
How do I prorate a membership?
Logging Transactions (Cash, Check, etc) Paid Outside of Stripe in Chalk It Pro
How do I pause or cancel a Membership (Coach/Admin)?
Adding a member's bank account number and routing number (Stripe)
How do I filter to see who's being emailed invoices vs paying with payment method on file?
How are my members connected to their Stripe account?