FAQ and Technical Questions
All the information you need make sure Gatheround is running properly on your devices and tips for troubleshooting
26 articles
- Troubleshooting: Camera and Microphone
- FAQ: General
- I matched with the same person more than once
- I joined late and I wasn't matched
- I can't get into an event
- I can't turn on my camera and/or microphone in the main room
- I can't see or hear the host in the main room
- I can't see the video that the host is sharing in the main room
- I can't see or hear my partner
- My partner can't see or hear me
- Connecting your device to Gatheround
- Accessibility on Gatheround
- YouTube ads
- Subdomains and SSO on Gatheround
- Troubleshooting for OS and Browser Settings
- Joining a Gatheround event with a VPN
- Configuring your network to access Gatheround
- VPN/Firewall Troubleshooting Guidelines for Gatheround
- Updating access to your device’s camera and mic on Firefox
- Updating access to your device’s camera and mic on Safari
- Updating your Windows settings for Google Chrome
- Updating your MacOS setting on Google Chrome
- Updating access to your device’s camera and mic on Google Chrome
- Connecting to Gatheround's database