FAQ and Technical Questions
All the information you need make sure Gatheround is running properly on your devices and tips for troubleshooting
26 articles
Gatheround Data Access, Security, & Privacy
Do you use any subprocessors?
Troubleshooting: Camera and Microphone
FAQ: General
I matched with the same person more than once
I joined late and I wasn't matched
I can't get into an event
I can't turn on my camera and/or microphone in the main room
I can't see or hear the host in the main room
I can't see the video that the host is sharing in the main room
I can't see or hear my partner
My partner can't see or hear me
Connecting your device to Gatheround
Accessibility on Gatheround
YouTube ads
Subdomains and SSO on Gatheround
Troubleshooting for OS and Browser Settings
Joining a Gatheround event with a VPN
Configuring your network to access Gatheround
VPN/Firewall Troubleshooting Guidelines for Gatheround
Updating access to your device’s camera and mic on Firefox
Updating access to your device’s camera and mic on Safari
Updating your Windows settings for Google Chrome
Updating your MacOS setting on Google Chrome
Updating access to your device’s camera and mic on Google Chrome
Connecting to Gatheround's database