Skip to main content

Route Manager Board View Tour

A high-level tour of the Route Manager’s Board view

The Route Manager’s Board view is one of two ways to manage your routes’ day-to-day, alongside the List view.


At the top, you’ll see the Route Manager’s header.

From left to right:

  • A way to toggle between the Board, List, and Map views.

  • A place to search for specific stops within your routes.

  • Filters you can use to specify what route cards and stops (below the header) you’ll see. You can filter with respect to:

    • Business lines

    • Methods of hauling

    • Routes

    • Tags

    • Work order statuses

    • Work order actions

    • Container measures

    • Materials involved

    • Exceptions

    • Whether or not it has photos

    • Services

  • An icon button that takes you to Master Sequence

  • An outlined button to add a New Route

  • A split action button to access Bulk actions (i.e. Bulk assign stops, bulk unassign, etc.)

  • A 3-dot icon menu to access more Route Manager actions (i.e. Progress Metrics)

  • Four toggle buttons:

    • Temporary Mode

    • Unassigned Stops

    • Show/Hide Empty Routes

    • Route Recovery

  • A dropdown to adjust how your route cards below will sort


Under the header, you’ll see route columns and the stops (work order events) each route runs. The date field at the top, in the middle, tells you what calendar day’s stops you’re looking at below.

Customize Cards near the top right corner opens a dialog that lets you specify what data you want to see on each service card you see in the route cards.

Each service card can be configured to show the following information, in reference to the screenshot below.

  • Header

    • “Main Warehouse” will either be Customer Name or Location Name, depending on whether or not Location Name is checked off in Customize Cards.

    • The bolded address is the Service Address.

    • The grey address is the Billing Address.

  • Service Details

    • “WO-PREVIEW-001”is the Work Order #.

    • “MSW 96gal Cart” is the Service Name.

    • “MSW,” to the left of the orange/yellow “Commercial” tag, shows the Material.

      • The orange/yellow “Commercial” tagshows the service’s Business Line.

    • The purple “Collection” tag is where the service’s action is placed.

    • The tag reading “8 yd” is where the service’s container’s Measure is placed.

    • Right above the Measure is the Recurrence of the service.

    • Underneath Materials and Business Line is a number; this is the Number of Containers to be serviced at that location.

  • Actions & Attachments

    • Tags show up under the Number of Containers.

    • At the bottom, from left to right:

      • Exceptions

      • Notes

      • Purchase Order

      • Disposal Ticket

      • Images

      • Video

      • Actions Menu, which has 4 available actions

        • View Account

        • View Work Order

        • View on map

        • View on board

Clicking “Bulk Actions” will allow you to select multiple stops in that route to Bulk Complete, Bulk Unassign, or Bulk Move.

And finally, at the top right of each route, you can see that route’s Status (i.e. Not Started, In Progress, etc.).

  • Note that on the service cards themselves, hovering over a Completed status icon will show you the date/time that stop was serviced.

  • Note when a route is In Progress, and Progress Metrics is enabled, you’ll see an estimation for how close that route is to being completed.


Feedback? Questions?

We'd love to hear your feedback to help us improve your experience. Please submit feedback through the chat bubble or email to support@haulerhero.com.

Did this answer your question?