What are the mileages, time, and progress under an “In Progress” route?
When a route is “In Progress,” Hauler Hero shows a progress summary on the route card so you can see how far along your driver is on that route.
You’ll see 4 values under each route card’s header:
Completed: The estimated distance, in miles, that the driver’s driven so far.
Remaining: The estimated distance, in miles, that the driver has left to go.
Est(imated): The estimated time that the driver will finish the route.
Progress: The percentage of stops that have been serviced or skipped in relation to the total amount of stops on that route.
How are these numbers calculated?
“Completed” and “Remaining” are both a result of Hauler Hero adding up the distances between the route’s stops in their planned order.
Completed is the sum of all distances across stops already finished.
Remaining is the sum of all distances from the last finished stop through the rest of the routes on the route.
Stops are considered “finished” once they’ve been marked serviced or skipped.
In the event a stop is missing location coordinates (latitude and longitude), it will be passed over and the distance calculation will bridge to the next stop that has coordinates.
“Progress” is the number of stops finished divided by the total number of stops on the route.
“Estimated” relies on your driver’s recent travel speeds. Hauler Hero looks at how fast their truck has been moving recently and projects that speed across the remaining distance to estimate when the route will finish its last stop.
In the event the truck has stopped or hasn’t sent a recent speed reading, Hauler Hero will not have enough information to estimate a time. This will then show a dash (” - “) instead of an estimated time.
Why are these estimates?
The progress bar is designed to give you a quick, useful read on a route in motion; it is not a billing-grade mileage report. A few things to give context:
Mileage is calculated as straight lines between stops rather than along roads. Because real roads curve and detour, these numbers will typically read lower than what the truck’s odometer shows.
The drive to the first stop isn’t counted. We start measuring at the first stop of the route. The trip from/to the yard or depot isn’t included.
The estimated time is optimistic. Because it’s based on straight-line distances, it doesn’t account for time parked, servicing stops, or traffic your driver may experience.
The percentage counts stops, not miles. Progress reflects how many stops have been finished, not how much distance was covered.
None of these are wrong; they’re just natural trade-offs in favor of quick, at-a-glance estimates. Use these numbers to gauge how routes trend through the day, but rely on official records when you need exact numbers.
Frequently Asked Questions
Why is the mileage lower than my driver’s odometer?
Distances are measured in straight lines between stops and don’t account for the actual roads’ curves. Additionally, the drive out to the first stop and back home from the last stop aren’t included.
Why don’t I see any mileage or the estimated time on a route?
The progress bar only appears once a route is In Progress. If the route hasn’t yet started, or is already complete, Hauler Hero does not show this bar.
Why does the estimate (”Est”) sometimes show a dash?
The estimated time needs a recent travel speed to project a finish time. When the truck has stopped or hasn’t reported a recent speed, there’s no reliable value to estimate, so we show a dash until the truck has started moving again and reports a speed.
Why did the route finish later than the estimate said?
The estimate is an optimistic estimate. It uses straight-line distances and doesn’t factor in things like time stopped, time servicing stops, the actual length of roads, and traffic. Thus, the real finish time is often a bit later.
Feedback? Questions?
We'd love to hear your feedback to help us improve your experience. Please submit feedback through the chat bubble or email to support@haulerhero.com.