Payments are processed through Stripe. Each separate checkout creates its own Stripe record, which is why repeat purchases (for example buying more mailboxes, domains or replacement domains later) can appear as several charges that aren't all grouped under a single invoice. Your Billing page lists each subscription with its status, type, next payment and amount.
Finding invoices and receipts
Open Billing in the left menu and click Manage next to a subscription to open the Stripe billing portal, where its invoices are listed. If you see multiple charges but can't find a matching invoice or receipt for each one:
Contact support with your account email and the charge dates/amounts (or the receipt/charge IDs).
We'll locate every Stripe record tied to your purchases and send you the missing invoices or receipts.
If you just purchased a plan and your account still shows nothing, the new payment usually hasn't been linked to your account yet — see Paid but your subscription isn't showing? There's no need to pay again.
Changing the company name, address or VAT ID on invoices
Invoice details are managed in the Stripe billing portal: Billing → Manage → update your billing information. Changes apply to future invoices only — invoices already issued can't be edited or re-issued, so update the details before your next renewal. If you can't find the setting, contact support with the correct billing details and we'll update the billing record for you. To have receipts sent to a different address, change the billing email in the same portal. We invoice as a US company and don't add EU VAT. For tax forms or a Data Processing Agreement, see Requesting a DPA or tax/compliance documents.