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Adding more mailboxes to your plan

How to buy and set up additional SMTP mailboxes on your existing plan — Google Workspace new purchases are currently paused — and what to do if you need a custom amount.

Need more sending capacity? You can add extra mailboxes to your existing plan at any time. There are two steps: buy the add-on, then create the new mailboxes.

Note: New Google Workspace mailbox purchases are currently paused — the add-on flow below is for SMTP mailboxes. If you already have unused Google Workspace slots on your plan, you can still create mailboxes with them in step 2. Support for your existing Google Workspace mailboxes (creating, deleting, connecting to sequencers, etc.) is unaffected.

How much do SMTP mailboxes cost?

SMTP mailbox pricing is volume-based: your total SMTP mailbox count sets the per-mailbox monthly rate for your whole account.

  • 1–224 mailboxes: $2.50 / mailbox / month

  • 225–924 mailboxes: $0.75 / mailbox / month

  • 925+ mailboxes: $0.50 / mailbox / month

See How much do SMTP mailboxes cost? Volume pricing tiers for the full breakdown, including how the rate applies when an add-on purchase moves your account into a new tier.

1. Buy more mailboxes

  • In your dashboard, go to BillingPackages & Add-ons.

  • Choose how many SMTP mailboxes you want to add.

  • Complete checkout. Your new mailbox allowance is added to your account right away.

  • While purchases must be made through the dashboard, mailboxes can be created programmatically via API or MCP once slots are purchased.

2. Create your new mailboxes

  • Go to AccountsAdd more email accounts.

  • Pick the mailbox type. SMTP is available to purchase now; Google Workspace can only be selected if you already have unused Google Workspace slots on your plan. Note that a single domain is used for one type only — either Google Workspace or SMTP, not both.

  • Enter the sender names and usernames for each mailbox, then choose the domain they should sit on.

  • Wait for the mailboxes to show as Active. This usually takes about 30 to 90 minutes.

  • In some cases, mailboxes may appear inactive while they are still being provisioned. This process is automatic, and no additional steps are required. Once provisioning is complete, the mailbox status will update to active.

  • If mailboxes remain inactive beyond 90 minutes, check that the required Maildoso nameservers (NS) are correctly set at your domain registrar. Once the domain is active, the linked mailboxes will automatically activate.

If you need a custom number of mailboxes

Add-ons are sold in set bundle sizes (for example, a minimum of 10 at a time), so the dashboard may not let you buy an exact custom amount on its own. If you need a specific number of SMTP mailboxes, just contact us with your account email and the exact quantity you'd like, and we'll add that allowance to your account for you. If instead you need a different mix of mailboxes and domains altogether — not just more of the same — see Changing or switching your plan.

Adding more domains

If you also need more domains, you can purchase them from your dashboard the same way you did when you first set up your account. If you're not sure how many domains your new mailboxes need, contact us and we'll help you plan the right setup.

Still have questions about expanding your plan? Contact us and we'll be happy to help.

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