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Getting Started:
Get Ready to Launch ReturnLogic
Get Ready to Launch ReturnLogic
Kaylie avatar
Written by Kaylie
Updated over a week ago

Get Ready to Launch ReturnLogic

  • Returns โ€“ Originate Settings

      • Add in your return shipping address โ€“ this will be the address on your return labels; required to save and publish all other settings

      • Here you can view the ReturnLogic Shipping types and edit descriptions. Also, if you would like to add a flat rate shipping fee you can set that amount.

      • If you would like to further adjust your shipping settings this help article shares how you can configure them

      • Here you can adjust your Return Types allowed (Refunds, Exchanges, Store Credit, and Warranty).

      • If your return type has a specific Return Period that is shorter than your main return window you can set it here.

      • Fill in all the information; this is required to be able to save and publish all other settings

      • If your shopper encounters an error while on your Return Center they will be shown this information

  • Collector Settings - Optional if you are using Collector

      • Choose whether or not you'd like the option to restock to Shopify.

      • Set your restock location - these are pulled from Shopify, so if the location you require is not showing up in ReturnLogic, add it in Shopify first.

      • Here you can add dispositions for your team to select from when they acquire a product in collector.

Go Further with your Account

    • You can choose to further customize your Return Center through the Customize Settings. You can also launch using the preset ReturnLogic Return Center customizations.

    • If you would like to customize further you can do so with CSS, JSON, HTML, and the fillable text fields.

    • Here is more information on how to use CSS to brand your Return Center.

    • You also have access to our API to unlock more possibilities

Get Comfortable with our Return Workflow in ReturnLogic

Lastly, here is our entire help center database that is broken down by category.

We're here to help! Email us at or use the live chat inside the platform with any questions or feedback.

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