Account & Settings

How are Service Credits calculated?

Learn how Travefy issues Service Credits

Written by Matt Bishop
Updated over a week ago

How can I get rid of the "Too Many Users" Notification in my account?

Learn how you can use the Forced Logout feature to get rid of the "Too Many Users" notification your Travefy account.

Written by Kendra Rader
Updated over a week ago

How to change your Account Email

Learn where you are able to edit the User Email for your Travefy account.

Written by Kendra Rader
Updated over a week ago

How to turn on Two-Factor Authentication for your Travefy Account

Learn how to turn on Two-Factor Authentication for your Travefy account.

Written by Kendra Rader
Updated over a week ago

Starting in August 2021 Travefy will no longer support Internet Explorer 11

Learn more about support changes for Internet Explorer 11 to keep our Microsoft browser support up to date

Written by Stephanie Gries
Updated over a week ago

What is the difference between the Profile, Marketing Profile and Website?

Learn more about the difference between these Travefy features in this article.

Written by Scott Rutz
Updated over a week ago

Daily Active Clients (DACs)

Learn more about Daily Active Clients (DACs)

Written by David Chait
Updated over a week ago

Where can I find my Travefy Receipt?

Learn where to find a copy of your Travefy Invoice/Receipt.

Written by Kendra Rader
Updated over a week ago

What is the "Usage" tab in the "Account & Settings"?

Learn more about the Usage tab and Daily Active Clients

Written by Kendra Rader
Updated over a week ago

How do I set up my Free Marketing Profile?

Learn how to set up your Free Marketing Profile.

Written by Kendra Rader
Updated over a week ago

How To Reactivate Your Travefy Account

Learn how to reactivate your canceled Travefy Account.

Written by Kendra Rader
Updated over a week ago

Marketing Profiles: Best Practices For Best SEO Results

Use these best practices to get the best search engine optimization results with your Marketing Profile.

Written by Kendra Rader
Updated over a week ago

Schedule a Call with Travefy Support

Please see below for instruction on scheduling a call with the Travefy Support team.

Written by David Chait
Updated over a week ago

Why did I receive an alert that says "Too Many Users on One Account"?

You will receive an alert if you are logged into the same Travefy account from too many devices

Written by David Chait
Updated over a week ago

How To Switch Platforms On A Trip

Written by Haley Hofer
Updated over a week ago

How do I change my password?

Written by Stephanie Gries
Updated over a week ago

Can I still purchase the Starter Plan?

Travefy no longer offers the Stater Plan

Written by David Chait
Updated over a week ago

How do I change my Travefy Professional subscription?

Written by Stephanie Gries
Updated over a week ago

Turning off McAfee Web Advisor for Travefy.com

How to turn off McAfee Web Advisor notifications for Travefy.com.

Written by Scott Rutz
Updated over a week ago

How do I add my logo and contact information?

Written by Stephanie Gries
Updated over a week ago

How do I cancel my Travefy Professional subscription?

Written by Stephanie Gries
Updated over a week ago

Can I display different brands or profiles on my itineraries?

Displaying different brands and profiles on my itineraries.

Written by Stephanie Gries
Updated over a week ago

Can Travefy be in RTL format?

RTL formatting and Hebrew language.

Written by Stephanie Gries
Updated over a week ago

Will I lose data and information if I cancel my Travefy subscription?

Learn more about what happens to your data if you cancel your Travefy subscription.

Written by Stephanie Gries
Updated over a week ago

How to edit your profile

Editing your profile in your account.

Written by Stephanie Gries
Updated over a week ago

What is Travefy Professional?

Written by Stephanie Gries
Updated over a week ago

How to Update my Trip Settings

Where can I update trip details?

Written by Haley Hofer
Updated over a week ago

Support Hours & Dedicated Webinars and Trainings

Regular support hours and training webinars

Written by Stephanie Gries
Updated over a week ago

Can customers pay me through Travefy?

Written by Stephanie Gries
Updated over a week ago

How secure is my information on Travefy?

Learn more about Travefy's security for your information and data

Written by Stephanie Gries
Updated over a week ago

How do I login to my Travefy account?

Logging in to your Travefy account

Written by Stephanie Gries
Updated over a week ago

How to Authenticate Your Account If You Signed in With Facebook

How to log into your account if you authenticated your account with Facebook.

Written by Stephanie Gries
Updated over a week ago

Travefy is GDPR Compliant.

Learn more about Travefy's data security, privacy policy and GDPR compliance practices.

Written by David Chait
Updated over a week ago

How To Get Started On Travefy (Setting up your account)

Written by Stephanie Gries
Updated over a week ago

Are other languages available for Travefy?

Can Travefy be in another language other than English?

Written by Stephanie Gries
Updated over a week ago

What extensions are incompatible with Travefy?

Written by Haley Hofer
Updated over a week ago