Please double-check that your device(s) match the system requirements and settings as listed in the Guide.
This guide will help your practice and patients with the basic technical requirements for Updox. When getting started, your practice should review this short guide to ensure computers, tablets and mobile phones are ready. Also, keep this guide handy to assist patients.
Click below for a quick and easy way to if your practice meets the technical requirements:
Supported Devices
NOTE: Check your devices for compatibility with Updox Telehealth. While we try to support as many devices as possible, please check compatibility for your device.
Desktop or laptop computer with webcam and microphone
Smartphones:
Samsung: Galaxy s9 and up
Google: Pixel 3+
Apple: iPhone 8+ and up
Android: 9+
Tablets
Apple iPad (w 12 and above)
QUICK TIP: Make sure your device has the most up-to-date operating system. Each device may use privacy settings that should be reviewed.
For more information please visit our Knowledge Base!