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Set up Instabox in yayloh

Connect your Instabee account and let customers drop off returns at Instabox lockers.

Written by Vineeta Pendse

Let customers drop off their returns at Instabox lockers, through the Instabee API (the parent company of Instabox and Budbee).

Box drop-offs only. This integration supports Instabox and Budbee box drop-offs. Home pickup isn't included. It's a paid add-on, so contact your account manager for pricing.


Before you start

  • An Instabee account, with the countries you want to offer returns from.

  • Your warehouse set up under Settings > Stores & warehouses. You'll choose it when you create the route.

  • Admin access to yayloh.


Step 1: Get your API key

You need an API key for Instabee's new API. If you don't have one, ask your Instabee representative.


Step 2: Add Instabox as a carrier

  1. Go to Settings > Carriers & Routes and open the Carriers tab.

  2. Click Add carrier, enter a name (for example "Instabox"), and choose INSTABOX as the carrier company.

  3. Under Credentials, enter your API key.


Step 3: Create a route

  1. In the Routes tab, click Add route and choose your Instabox carrier under Use.

  2. Under Allow returns from, choose the countries enabled in your Instabee account, for example Sweden, Norway and Denmark.

  3. Choose your Default warehouse.

No specifications are needed for Instabox.


Step 4: Save and test

Click Apply changes, then create a test label on the Labels page.


Good to know

  • Labels only work for countries active in your Instabee account. To add a country, contact Instabee first.

For how routes, priority and fallbacks work, see Carriers & Routes: how it works.

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