Let customers return their parcels through Budbee, for example in a Budbee box (locker).
Before you start
A Budbee business account, with the countries you want to offer returns from.
Your warehouse set up under Settings > Stores & warehouses. You'll choose it when you create the route.
Admin access to yayloh.
Step 1: Get your credentials
You need three things from Budbee:
API key
API secret
Pickup ID for your warehouse
Not sure where to find them? Contact your Budbee account manager.
Step 2: Add Budbee as a carrier
Go to Settings > Carriers & Routes and open the Carriers tab.
Click Add carrier, enter a name (for example "Budbee"), and choose BUDBEE as the carrier company.
Under Credentials, enter your API key and API secret.
Step 3: Create a route
In the Routes tab, click Add route and choose your Budbee carrier under Use.
Under Allow returns from, choose the countries enabled in your Budbee account. yayloh can only create returns for those countries.
Choose your Default warehouse.
Open Specifications and fill in the fields below.
Field | What to enter |
warehouse_id (required) | Your Budbee pickup ID for the warehouse. |
return_type | How the customer returns the parcel, for example |
Step 4: Save and test
Click Apply changes, then create a test label on the Labels page.
Good to know
Returns only work for countries enabled in your Budbee account. To add a country, contact Budbee first.
For how routes, priority and fallbacks work, see Carriers & Routes: how it works.