Already using Sendcloud? Connect it to yayloh and create return labels with the carriers in your Sendcloud account, such as DHL, DPD, UPS or GLS.
Before you start
Your Sendcloud account set up for the carriers, services and countries you want to use for returns. yayloh uses your Sendcloud setup as it is.
Your warehouse set up under Settings > Stores & warehouses. You'll choose it when you create the route.
Admin access to yayloh.
Step 1: Create a Sendcloud API key
You need a public key and a secret key from Sendcloud.
Log in to Sendcloud and open Settings.
Under General (Général), open Connected stores (Boutiques connectées).
Find Sendcloud API and click Connect (Se connecter).
Under Name (Nom), enter "yayloh returns platform" and click Register.
Copy the public key (Clé publique) and the secret key (Clé secrète).
Step 2: Add Sendcloud as a carrier
Go to Settings > Carriers & Routes and open the Carriers tab.
Click Add carrier, enter a name (for example "Sendcloud"), and choose SENDCLOUD as the carrier company.
Under Credentials, enter your public key and secret key.
Step 3: Create a route
Create one route for each Sendcloud carrier and service you want to use.
In the Routes tab, click Add route and choose your Sendcloud carrier under Use.
Under Allow returns from, choose the countries enabled in your Sendcloud setup.
Choose your Default warehouse.
Open Specifications and fill in the fields below.
Field | What to enter |
SHIPPING_COMPANY (required) | The carrier in Sendcloud, for example |
SERVICE_CODE (required) | The service in Sendcloud, for example |
SUB_SERVICE_CODE | The exact service option in Sendcloud, if needed, for example |
WEIGHT_IN_GRAMS | The default parcel weight in grams, for example |
Step 4: Save and test
Click Apply changes, then create a test label on the Labels page.
Good to know
Labels only work for countries enabled in your Sendcloud setup.
Sendcloud carrier missing from the SHIPPING_COMPANY list? Contact us and we'll add it.
For how routes, priority and fallbacks work, see Carriers & Routes: how it works.