Connecting your vehicle
All information in order to successfully connect your vehicle
26 articles
Compatibility & general questions
Discover the basics for connecting a vehicle
Which car brands can be connected to EEVEE Mobility?Find out if your car is compatible
Where can I find my VIN?Tips on where to locate your vehicle identification number
How does an automatic connection via VIN work?Discover an easy, more robust method to connect your fleet vehicles
What is CarConnect?Discover all about the Vehicle Data Hub that powers EEVEE
Connection guides per brand
Get brand-specific instructions to connect your vehicle
How to connect your Audi?Follow these steps to connect an Audi to EEVEE
How to connect your BMW?Follow these steps to connect a BMW to EEVEE
How to connect your Cupra?Follow these steps to connect a Cupra to EEVEE
How to connect your Polestar?Follow these steps to connect a Polestar to EEVEE
How to connect your Porsche?Follow these steps to connect a Porsche to EEVEE
How to connect your Mercedes?Follow these steps to connect a Mercedes to EEVEE
How to connect your MINI?Follow these steps to connect a MINI to EEVEE
How to connect your Skoda?Follow these steps to connect a Skoda to EEVEE
How to connect your Tesla?Follow these steps to connect a Tesla to EEVEE
How to connect your Volvo?Follow these steps to connect Volvo to EEVEE
How to connect your Volkswagen?Follow these steps to connect a Volkswagen to EEVEE
How to connect your Renault?Follow these steps to connect a Renault to EEVEE
How to connect your Ford / Mustang?Follow these steps to connect a Ford or Mustang to EEVEE
How to connect Ford Capri or Explorer
Troubleshooting & errors
Find out the reason why your car could not be connected
Why is my car not supported?Understand how we work and where your help comes in!
Why is my vehicle in a 'pending' state?Learn all about the activation process and delays in data
What happens when a car is disconnected?Avoid incorrect insights or reimbursements caused by missing data
What happens when I change the credentials of my car account?Discover the impact on your vehicle's data connection
How to enable your BMW Charging history?Get instructions on a required step to connect your BMW
What if your car charging but this is not shown in the app?Find out when the charging session will be shown in EEVEE
How to fix BMW connection issue: 'Joint user of the vehicle'?Learn more on a common access rights issue when connecting a BMW
How to fix Ford connection issue: 'car is owned by another fleet' ?Learn more about a common connection issue for Ford & Mustang