Summary
A Device Area is the location where a device or bait station is installed — for example, Kitchen, Loading Dock, or Exterior Perimeter. Defining your areas here gives techs a consistent set of options in the mobile app when they place or service a device, making it easy to find on-site stations and report by area later.
Key Points
Create a device area for each distinct location where you install devices
Techs assign these on the mobile app when placing or servicing a device
Consistent areas make stations easier to locate and reporting cleaner
How to Get to Device Area
From the top of the Navigation menu, click on Settings (gear icon)
Under Device & Trap Settings, click on Device Area
How to Create a Device Area
Click the New Device Area button in the upper right.
Enter the Device Area Name
Click the green Create Device Area button to save
Choosing Good Device Areas
Keep names specific but reusable — "Exterior Perimeter" or "Boiler Room" works across many accounts.
Match how your techs talk on site so the option they need is obvious.
Don't over-split. Too many near-identical areas slow techs down and clutter reports.
Examples
Common device areas include:
Kitchen
Dry Storage
Loading Dock
Exterior Perimeter
Roof
Boiler / Mechanical Room
Restrooms
Important note: Anytime you change something in Settings, your techs must Reload Data in the mobile app to see the change.
Need more help? Reach out to Fieldwork support, and we'll be happy to walk you through these settings.