Messaging & Engaging with Clinicians (Announcements & Notifications)

Send different types of announcements, mailouts, campaigns or surveys to increase engagement (push notifications and SMS)

15 articles in this collection
Written by Duncan Paradice, Rob Pearlman, and Ben Rowland

Campaigns, Announcements, Mailouts: Whats the difference? 🤔

When to use the different messaging types, and what are the advantages of them

Written by Duncan Paradice
Updated over a week ago

Announcements

Sending Push Notifications to the App

How to send push notifications (or 'announcement') through the Med App

Written by Duncan Paradice
Updated over a week ago

Using Announcements With Cohorts

Send targeted mobile push notifications (announcements) to cohort groups. Find out how to use this feature.

Written by Ben Rowland
Updated over a week ago

Schedule an Announcement (push notification) to send at a later day/time

Schedule an announcement to be automatically sent at some point in the future.

Written by Duncan Paradice
Updated over a week ago

Announcement Notification Settings for Mobile App

Who receives notifications, how, from where, and when? This is from the perspective of both administrators and app users

Written by Rob Pearlman
Updated over a week ago

Mailouts

What is a Mailout & when should I use it?

They are like letters that you can send directly to users through the app and see engagement

Written by Duncan Paradice
Updated over a week ago

Creating a New Mailout Template

How to create and send a new Mailout or Template

Written by Duncan Paradice
Updated over a week ago

Show me how to send a Mailout

Sending a Mailout from the dashboard to user/s

Written by Duncan Paradice
Updated over a week ago

What does 'Sign' do in Mailouts?

Sign lets a user confirm that have seen the Mailout, so that there is a record of when they saw the info and when they acknowledged

Written by Duncan Paradice
Updated over a week ago

Linking to Med App Content: Mailouts, Announcements, Articles

How to add a link into an Article, Announcement or Mailout that points to a section of the app

Written by Duncan Paradice
Updated over a week ago

Download a .CSV Report for Mailout Engagement

Export CSV reports, quickly see the rate of engagement with sent Mailouts

Written by Duncan Paradice
Updated over a week ago

Archive a Mailout Template I Don't Use Anymore

If you are not sending a Mailout to people on the app anymore you can archive it to clean up your list of 'Live' Mailouts

Written by Duncan Paradice
Updated over a week ago

Campaigns

What is a 'Campaign' in Med App?

Its a way to plan, send and track communication and engagement for specific projects or change management in a hospital

Written by Duncan Paradice
Updated over a week ago

Building a Med App 'Campaign'

Step through creating a new Campaign

Written by Duncan Paradice
Updated over a week ago

Send reminders to everyone that is part of your Campaign

Send bulk reminders to users who have not viewed or signed a Campaign mailout

Written by Duncan Paradice
Updated over a week ago