Congratulations on taking the next step in creating an exciting new auction for your supporters! We’re happy to provide you with an engaging and easy-to-use Auctions platform – and provide some helpful steps on how to get started with this new tool.

We encourage you to use the links below to learn more about how to set up your auction and your bidders for success, how to run an auction and report on the results, and how to use some best practices to make your auction even more dynamic.

NOTE: These articles below are designed specifically for your Auctions platform , so we strongly recommend bookmarking this page and using the links below to help guide you through this process.

(If you also utilize our All-in-One Donor Management Platform, you may want to check out this collection of Auctions articles instead.)

Introduction to Auctions

Creating Your First Auction

Adding Items to Your Auction

Adding Shipping Costs for Auction Items

Setting Up Bonterra Payments for Your Auction

Support Resources – Getting Help for Your Auction

Your Auction’s Bidders

Setting Up and Managing Your Bidders

Getting Your Bidders Started

Common Bidder Questions

Using Magic Links to Log into Your Auction

Checkout & Payment

Checkout, Payment, & Other Financial Questions

Manually Assigning a Winning Item to a Bidder

Adding an Offline Payment from Your Bidders

Amount Raised vs. Amount Paid

Reporting and Disbursement

Filtering and Reporting on Your Auction

Using Bonterra as a Payment Processor for Your Auction

Transaction Processing for Your Auction

Best Practices

Running a Live Auction

How to Run a Paddle Raise Through Your Auction

Adding a Fund-a-Need Option to Your Auction

Hosting a Last-Chance Auction Opportunity