Tenant Screening
Applicants and property managers: learn more about BoomScreen.
What is tenant screening?
What is the Fair Housing Act? How does it relate to tenant screening?
How do I contact BoomScreen support?
Why is tenant screening important?
What screening services does Boom offer?
Do I need to manually collect income documents with BoomScreen?
What if I have properties in multiple states?
How do applicants start their application?
How will I know an application has been submitted or is ready for a decision?
How long does it take for application screening reports to come back?
What does the "in progress" status mean on an application?
Does BoomScreen notify applicants once I've made a decision?
What if an applicant's credit report is not appearing on their submitted application?
What if I want to change the decision on an application?
Can I integrate BoomScreen with my property management software (PMS)?
How does Boom’s consumer reporting agency status differentiate BoomScreen from other tenant screening solutions?
How do I add co-applicants and/or a guarantor?
What is considered when recommending a decision on an application?
How does BoomScreen verify income?
Does BoomScreen support co-signers (“guarantors”)?
My identity verification failed. What do I do now?
Why haven't I received a decision on my application?
Can I edit my application after I submit it?
Will the tenant screening process affect my credit score?
What happens if there is a mistake on my screening report?
How can I check what’s on my tenant screening report?
How much is the application fee?
How long does the application process take?
Will my rental history be checked?
Can I provide a guarantor or co-signer?
What if I'm not comfortable linking my
bank account for income verification?
My credit report, criminal background check and/or housing court report is incorrect.