CoachRx Help Center
30 articles
Updating a Client's Email Address in CoachRxHow to change a client's email address in CoachRx, including when to contact support, and what to know about email changes when payments are active.
Adding New Coaches to Your OrganizationHow to add new coaches to your CoachRx organization, transfer existing coaches, and what to expect during onboarding.
Removing & Archiving Clients in CoachRxHow to archive or remove clients from your CoachRx roster, what happens to their data and app access when archived, and how to reactivate a previously archived client.
Exporting Data from CoachRxHow to export workouts, client data, and business data from CoachRx.
Streaks - How They Work, Editing & TroubleshootingUnderstand how client streaks are calculated in CoachRx, how to edit or reset a client's streak, and how to troubleshoot common streak issues your clients may report.
CoachRx Platform WalkthroughWelcome to CoachRx! Check out this comprehensive walkthrough.
Intake Forms - Creating, Customizing & ManagingCreate and customize intake forms in CoachRx, send them to new clients, view completed responses, and manage your intake form templates.
Navigating Your CoachRx DashboardLearn more about the CoachRx Dashboard!
Using CoachRx for Group Fitness GymsUsing CoachRx's Live Program Feature for Group Fitness Gyms
Need Help? Contact us!Need Help? Support is available to you!
CoachRx Referral ProgramLearn more about the CoachRx referral program is available to all CoachRx subscribers.
Language Availability for CoachRxWhat language(s) is CoachRx available in?
Client Visibility SettingsLearn about your client visibility settings.
Coach Roles & PermissionsUnderstand the four coach roles in CoachRx and what each role can access.
Client PageLearn more about your client's page.
Client WorkoutsHow does a client see their assigned workout in the CoachRx app?
How to Access Exercise History from Outside Platforms in CoachRxHow to view exercise history imported from outside platforms in CoachRx.
Assessment & MetricsLearn more on assessment & fitness monitoring in CoachRx.
Lifestyle PlanningWatch and learn more on lifestyle planning in CoachRx.
Notifications PageLearn more about your CoachRx notifications page.
Transferring Clients Within CoachRxTransfer clients between coaches in your CoachRx organization, move clients to the organization owner's account, and understand what happens to client data during a transfer.
Custom Client ReportsHow to create and export custom client reports in CoachRx.
CoachRx Data Processing AddendumNeed the CoachRx Data Processing Addendum? Click here to access it!
Acronym LibraryUnderstanding the Acronym Library
CoachRx App Crashing When Uploading Videos on Samsung DevicesUnderstand the error you are experiencing with your Samsung device & CoachRx
Macro CalculatorHow to use the CoachRx Macro Calculator to set client nutrition targets.
Client AutonomyHow to Enable Client Autonomy Features: Workout Rescheduling, Exercise Swapping, and In-App Workout Building & Editing
Lifestyle Trends & InsightsView and interpret your client lifestyle trends and insights in CoachRx.
Troubleshooting Lifestyle Data Sync DelaysUnderstand common causes of data sync delays between wearable devices and CoachRx. Learn how to identify sync issues and help clients optimize their device settings for more reliable data flow.
Enterprise PlanThe Enterprise Plan is designed for coaches who manage a large number of clients and need predictable pricing with fair, usage-based scaling.