CoachRx Help Center
32 articles
Adding New Coaches to Your OrganizationHow to add new coaches to your CoachRx organization, transfer existing coaches, and what to expect during onboarding.
Exporting Data from CoachRxHow to export workouts, client data, and business data from CoachRx.
Streaks - How They Work, Editing & TroubleshootingUnderstand how client streaks are calculated in CoachRx, how to edit or reset a client's streak, and how to troubleshoot common streak issues your clients may report.
Intake Forms - Creating, Customizing & ManagingCreate and customize intake forms in CoachRx, send them to new clients, view completed responses, and manage your intake form templates.
Removing & Archiving Clients in CoachRxHow to archive or remove clients from your CoachRx roster, what happens to their data and app access when archived, and how to reactivate a previously archived client.
CoachRx Platform WalkthroughWelcome to CoachRx! Check out this comprehensive walkthrough.
Updating a Client's Email Address in CoachRxHow to change a client's email address in CoachRx, including when to contact support, and what to know about email changes when payments are active.
Sign Up & Log In with Google (Continue with Google)Use "Continue with Google" to sign up or log in to CoachRx on the web in one click, pull your Google avatar into your profile, and accept client invitations using…
Adding Your First Clients: Simplified Add Client and Invite PreviewNew coaches on free trial see a simplified Add Client modal and can preview the exact invitation email a client will receive before sending. Learn how the simplified flow works…
Navigating Your CoachRx DashboardTour the CoachRx Dashboard including the Roster, Schedule, Messages, Notifications, and Touchpoints sections. Learn which widgets surface the most important coaching activity each day.
Using CoachRx for Group Fitness GymsUsing CoachRx's Live Program Feature for Group Fitness Gyms
Need Help? Contact us!Need Help? Support is available to you!
CoachRx Referral ProgramLearn how the CoachRx referral program works, how to earn $50 per referral, and how to share your unique referral link.
Language Availability for CoachRxWhat language(s) is CoachRx available in?
Client Visibility SettingsControl what your clients see in the CoachRx mobile app, including workout item names, movement videos, RPE targets, upcoming weeks, and program details. Set defaults at the org level or…
Coach Roles & PermissionsUnderstand the four coach roles in CoachRx and what each role can access.
Client PageWork inside an individual client page in CoachRx, including the Calendar, Progress, Notes, Messages, and Profile tabs. Use these tools to check-in, review compliance, and update programs.
Client WorkoutsHow does a client see their assigned workout in the CoachRx app?
How to Access Exercise History from Outside Platforms in CoachRxHow to view exercise history imported from outside platforms in CoachRx.
Assessment & MetricsLearn more on assessment & fitness monitoring in CoachRx.
Lifestyle PlanningWatch and learn more on lifestyle planning in CoachRx.
Notifications PageManage CoachRx notifications for client activity, message replies, missed workouts, and scheduled touchpoints. Filter and control which alerts reach you on desktop and mobile.
Transferring Clients Within CoachRxTransfer clients between coaches in your CoachRx organization, move clients to the organization owner's account, and understand what happens to client data during a transfer.
Custom Client ReportsHow to create and export custom client reports in CoachRx.
CoachRx Data Processing AddendumNeed the CoachRx Data Processing Addendum? Click here to access it!
Acronym LibraryUnderstanding the Acronym Library
CoachRx App Crashing When Uploading Videos on Samsung DevicesUnderstand the error you are experiencing with your Samsung device & CoachRx
Macro CalculatorHow to use the CoachRx Macro Calculator to set client nutrition targets.
Client AutonomyHow to Enable Client Autonomy Features: Workout Rescheduling, Exercise Swapping, and In-App Workout Building & Editing
Lifestyle Trends & InsightsView and interpret your client lifestyle trends and insights in CoachRx.
Troubleshooting Lifestyle Data Sync DelaysUnderstand common causes of data sync delays between wearable devices and CoachRx. Learn how to identify sync issues and help clients optimize their device settings for more reliable data flow.
Enterprise PlanThe Enterprise Plan is designed for coaches who manage a large number of clients and need predictable pricing with fair, usage-based scaling.