FAQ's
Basic Troubleshooting and Frequently Asked Questions Articles to help you get up and running quickly
Why am I Not Able to Delete Users, Locations, or Questions on a Checklist?
Why can't my user see their location or checklists or reports?
3rd Party Inspector OpsAnalitica Explainer Sheet
Why Can't I See the Chatbot?
MDM Solution Requirements
Why you should always create new entities vs. trying to rename and reuse them.
Switching Orgs
Accessing OpsAnalitica on a Computer
How Can I Enable Location Services on Google Chrome?
How Can I Figure Out What Version of the App I'm On?
Am I able to Filter a Checklist to a Specific Person or Role?
Why am I Not Getting Credit for My Checklist?
Why am I Losing Points Because an Item is "Too Cold"?
Can you Change an Answer?
Why Can't I Find My Submitted Checklists?
OpsAnalitica Compression Rate
Got a late notification and the checklist was completed
How long can a comment be?
What languages your platform supports?
Are you able to take videos on your system?
Can I take/Upload Photos on your System
How do I delete an Completed report?
Can I create a PDF?
What devices do you work on?
Do you have an API?
Do you have documentation?
I don't see the comment box
How many photos can I take per comment?
I accidentally submitted my checklist, can I reopen it?
I hit enter and my checklist submitted
How Does OpsAnalitica Work and How Can I set up a Demo?
Can I Use Excel to Upload a Checklist?
Am I Able to Change a Question Type?
How do I Delete a Category?
Why are Some of My Categories Not Saving?
How do I Add a Photo Question to a Checklist?
Why is the System Moving Slower than Normal While Making My Checklist?
How do I delete a Checklist out of the system?
Can you Change the Question Type?
Is OpsAnalitica Just for Restaurants?
I want to sign up for OpsAnalitica
How does your product work?
How much do you cost?
How do I Schedule a Demo
We are interested in your product, can we test it or a Free Trial?
How do you do Billing?
Do you require a contract?
How do I talk to someone about the your software?
Troubleshooting an Issue in the OpsAnalitica Platform
Clearing your browser Cache
How Can I Check if I am Connected to WIFI?
What do I do if I Answered a Question but the App Still Says It's Required?
Why Can't I See My Checklists?
App showing Red Bar and White Screen
Basic Troubleshooting an Issue with the App
Report isn't Loading
I don't have wifi
What is the Benefit of Making Store Accounts vs Individual User Accounts for Each Employee?
User FAQ - Should be broken up.
Store Accounts
Duplicate Email Addresses
What is the Difference Between User and Store Email Accounts?
Adding New Users
User has bounce message on User Account and cannot receive emails