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Tips & Troubleshooting
The best place to look for tips or if you're having an issue...
Does it work with IPTV, Netflix, iPlayer and other streaming services?
I can't load Pyramid Setup
How to fix Pyramid is offline (Connected, no internet)?
Can't connect to Pyramid in WiFi Settings
How to fix being stuck on 'Waiting for you to Reconnect...'?
Why I can't see my WiFi Network in the dropdown?
How do I stop ‘VPN / proxy detected’ error?
How do I stop Pyramid from disconnecting frequently?
Issue streaming IPTV?
How to connect Pyramid with my Setup Mag box or IPTV.
How to fix an IP Conflict? (192.168.8.1)
How do I fix a VPN error on a streaming service?
How do I solve slow speeds?
Reset Password
Can't connect to a server
How do I factory reset Pyramid?
I'm connected to Pyramid but have no internet connection
Can't connect to Pyramid in WiFi / Network Settings