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FAQs

How do I avoid creating something inadvertently offensive or inappropriate?
Do I own what I generate with Pencil?
Can I control the prompts our users are able to enter?
How do I make sure Pencil’s AI doesn’t learn from me and disclose my data to competitors?
How do I write a GenAI legal policy?
How can I use the Pencil score to improve my ads?
How do I edit permissions for different users?
How can I integrate CreativeX into my workspace to generate scores on my ads?
Pencil Pro Glossary
How are generations counted?
How do I use the Pencil Photoshop Plug-in?
Understanding Key Marketing Terms: CTR, CPA, CPC, ROAS, and CPM
How to format text within a Feed
Can I see the prompts our users have entered?
How are generations counted within Feed Variations?
What are 'parent' and 'child' workspaces?
Why don't I have access to every model?
How do I find my historical exports?
How can I use feed variation to translate my content?
How do I find my historic prompts?
What is a GenAI model?
What makes Pencil Pro uniquely built for enterprise?
How do I add vector files and GIFs to Pencil?
How can Pencil help me with A/B testing?
What is a diffusion AI model?
How do I navigate the Insights dashboard?
How do I tag bulk assets?
How do I create my own tags?
What are Safezones in the Template editor?
How do I ensure my GenAI content is unique and not already on the web?
How Can I Check if Generated Copy Is Unique and Not Indexed by Google?
How Do You Measure the Accuracy and Grounding of AI Responses?
How Pencil Ensures Unique and Copyright-Safe Ad Content
How does Pencil manage AI Hallucinations?
What is Positioning in Replacement?
What Are the Environmental Impacts of Training and Maintaining Your AI Models?
What Information Does the AI Product Ingest in Connection with Product Usage?
How can I integrate Figma and Photoshop with Pencil?
I want to export my ads - what are my options?
What is the benefit of CreativeX integration?