If you need to update your Credit Card or Bank Account information for auto-pay, follow these steps on our website.
Update your payment information on our website with this quick guide:
Step 1: Open the Fluent Login Website on your preferred web browser and login if necessary.
Step 2: To access the Settings, click on the tab located on the left side of the screen.
Step 3: Navigate to Billing.
Step 4: Click Change.
Step 5: Fill in the requested information for either Credit Card or Bank Account, confirm its accuracy, and click SAVE
2. Fluent App
Follow these simple steps to make a payment through the Fluent App:
Step 1: Open the Fluent App on your mobile device and log in if necessary.
Step 2: Tap the menu icon More (☰).
Step 3: Navigate to Billing
Step 4: Select the current payment method.
Step 5: Select Edit.
Step 6: Enter new payment information in the required fields and select Save.
3. By Phone
If you are experiencing difficulties updating your information through our website, please contact our Billing department.
You can contact our Billing department by calling
US Local: 385-832-9055 (USA)
Canada Local: 587-844-5377 (Canada)
During their business hours of 7 am - 5 pm, Monday to Friday MST time.