Digital Content
Need help Redeeming a Code? Issues with a video? Have a question about a digital order or an eBook?
By Rebekah and 3 others4 authors83 articles
Can I Print My eBook?
How can I give my Bible study group access to the videos virtually?
How do I manage and troubleshoot Lifeway redemption codes?
How do I get to my.lifeway.com?
Redemption Code issue solutions/instructions
What is a cookie, and how does it affect my personal information online?
How to Redeem a Code
How do I use my redemption code?
How to Gain Video Access/Redeem a Code
Group Use Redemption Codes
How can I share access to Lifeway Bible study videos with a group?
How can I troubleshoot and resolve access issues for digital products on Lifeway?
How does video access work for Lifeway study materials, and what are the policies for sharing or redeeming videos?
Can I cancel my digital curriculum subscription at any time?
Why is Ministry Grid charging tax on my subscription?
What Ministry Grid features can I view on my mobile device?
How do I login to Ministry Grid?
What are the roles for people on Ministry Grid?
Why are there no download links in my Media Library?
How does the Ministry Grid app work?
How do I purchase Ministry Grid?
What's the difference between streaming and progressive download?
Can I transfer (digitally downloaded) movies to my Windows Media portable player?
Where do I find training videos for previous quarters in Ministry Grid?
I have bought a digital download from Lifeway.com. Can I burn copies to a CD or DVD?
How do I request Permission to use or copy Lifeway music?
Why are weird symbols appearing on my Worship charts?
What is streaming media?
I lost my file downloaded file. What do I do?
What browser works best with Ministry Grid?
Can I use rentals video downloads for my small group?
What is bit rate for MP3's downloaded from LifewayWorship.com?
How do I open a Mac ZIP file for a downloadable/digital product?
How large is a video download file? How much space do I need on my computer to store the file?
Is the price listed for a video/audio download per session? Is this a rental fee or do I own this file?
How do I begin watching a video on my iPad?
How do I download a MP3 file for a digital product that I've purchased?
How long do rentals last?
Why did my video download stop in the middle of playing?
I have purchased an Individual Video Download. Can my friend watch it with me?
Where is my Lifeway Worship download?
What does the filename mean?
What are the video run times for the Hebrews Bible Study by Lisa Harper?
I purchased a group video bundle. Can I get a redemption code to share with my group?
Can I share my Bible Study videos using Zoom?
How can I give my Bible study group access to the videos virtually?
I bought the Group Use Video Bundle can I share these via email?
How do I share multiple copies of a rental video?
How do I find the download that I purchased on Lifeway.com?
What's the difference between "Individual Use" and "Small Group Use" videos?
Can I return a digital download that I purchased?
Where can I find my assignments in Ministry Grid?
Can I buy and give digital copies of a bible study?
Can I take a week off from the Ministry Grid curriculum schedule?
Can I cancel my digital curriculum subscription at any time?
How do I purchase curriculum on Ministry Grid?
How do I get my Bible study video work?
How do I update my Digital Curriculum subscription payment method?
Do I need to buy Ministry Grid to use curriculum?
Do I need to buy Ministry Grid to use curriculum?
Can I share the Group Use Video Bundle via email with my Group?
Can I watch the simulcast with others on Zoom?
How to access a video bible study using a redemption code.
Can I share my eBook Access?
How can I access and read Lifeway eBooks?
How can I resolve issues with accidentally purchasing the wrong book format (eBook or physical)?
Can I access my eBooks on more than one device?
Do you have a CD version of the Holman Old & New Testament commentaries?
If I lose my current reading device, do I lose access to the Lifeway eBooks I've purchased?
Why can't I purchase a certain eBook in my country?
Where can I find my list of purchased eBooks?
Can I purchase an eBook and gift it to another person?
After I purchase a Lifeway Reader eBook, how do I send it to my device?
What is the Lifeway Reader?
Can I download an eBook to my desktop computer?
I bought multiple copies of an ebook. How do I share it?
Can I print a eBook?
What is the difference between an eBook and a PDF?
Can I import an eBook that I purchased on iTunes into my Lifeway Reader app?
How will someone know I sent them an eBook?
If I am organizing, but not leading a group can I buy and share an eBook that I won't be reading?
Do I need a Lifeway ID to purchase and share eBooks?
Do I need a church account in order to buy and share eBooks?
