Print the work pool for a specific month.
Use the Call List and filter the time frame you want
Add the Status filter, select Work Pool
Export using Print Report, CSV, or PDF
From the Dashboard, click Reports
Click Call List
Click the From - To Date filter for the time frame you want
Click Add Filter
Click Work Pool
Select Print Report, CSV, or PDF
Note Print Report brings up the print pane for you to print the report to your printer. The CSV and PDF choices are downloaded to your computer. To open them, go to your browsers download folder and open the file there.