Settings & Technical Setup

Customize account settings, set or change user permissions, and configure technical infrastructure

27 articles in this collection
Written by Hannah Walt and Michael Hughes

My Account

Create or Reset Passwords

Forget your password? Need to secure an account? Here's how to do it.

Written by Hannah Walt
Updated this week

GDPR Requests

How users can submit a GDPR request.

Written by Hannah Walt
Updated over a week ago

Internationalization

How to change the language of Lessonly's UI for international learners

Written by Hannah Walt
Updated over a week ago

Roles & Permissions

Default Roles and Permissions

Learn about Lessonly's default roles and the permissions each one has

Written by Hannah Walt
Updated this week

Custom Roles

Create new user roles and customize their permissions

Written by Hannah Walt
Updated over a week ago

People Management Permissions

People permissions provide the option to edit permission settings for manager, creator, and custom roles.

Written by Hannah Walt
Updated this week

Permissions: Content Ownership

How to edit managers and creator role for content ownership.

Written by Hannah Walt
Updated this week

Event Management Permissions

How to update event permissions to allow users to create and manage events.

Written by Hannah Walt
Updated this week

Program Management Permissions

Permission setting customizable for editable roles to allow access to company settings

Written by Hannah Walt
Updated this week

Customization

How to Set Custom Colors

How to set primary and secondary brand colors in Lessonly.

Written by Hannah Walt
Updated over a week ago

Customize the Learn Page Banner

Written by Hannah Walt
Updated over a week ago

Image Types and Sizes

Upload images to Lessonly and ensure they render correctly

Written by Hannah Walt
Updated over a week ago

Create Custom User Fields

How to create custom fields on a user's profile

Written by Michael Hughes
Updated this week

Technical Setup

Allowlisting

Allow certain emails, domain names, and IP addresses to be received

Written by Hannah Walt
Updated over a week ago

How to Authenticate a Domain

Taking the extra security step to ensure emails are being successfully delivered to users.

Written by Hannah Walt
Updated over a week ago

How to Clear Cache and Cookies

Often times a simple refresh can do the trick, but other times you may need to clear out old data and start fresh.

Written by Hannah Walt
Updated over a week ago

How to Generate Network Capture for Troubleshooting

A troubleshooting technique to help Lessonly Technical Support locate issues within computer consoles.

Written by Hannah Walt
Updated over a week ago

How to Set Up a Custom Domain

The set-up process to creating a custom domain for a Lessonly account.

Written by Hannah Walt
Updated over a week ago

Lessonly API

Lessonly offers an open API, but what does this mean?

Written by Hannah Walt
Updated over a week ago

Lessonly Supported Browsers

The browsers who best support Lessonly users.

Written by Hannah Walt
Updated over a week ago

Reporting Webhook

Automatically push data from Lessonly to third-party apps

Written by Hannah Walt
Updated over a week ago

Webhook and xAPI Data Transfers

Transfer data from Lessonly to other apps via webhooks and xAPI

Written by Hannah Walt
Updated over a week ago

Tips, Tricks & Troubleshooting

Lessonly's Support Team

Can't find what you're looking for? Need help? Get in touch!

Written by Michael Hughes
Updated over a week ago

Lessonly Status

Stay up to date with all things Lessonly by subscribing to the Lessonly Status page.

Written by Hannah Walt
Updated over a week ago

Lessonly Keyboard Shortcuts

Explore training content and complete tasks using these handy action alternatives

Written by Michael Hughes
Updated over a week ago

Adding Lessonly to Your Smartphone's Home Screen

Best-in-class learning and coaching, now at your fingertips

Written by Hannah Walt
Updated over a week ago

Product Feedback Portal

For all feature updates and future product requests

Written by Hannah Walt
Updated over a week ago