Acapella Frequently Asked Questions

#Acapella #PicPlayPost Charged same day for trial

I just signed up for the free trial but was immediately charged.

Written by Team Mixcord
Updated over a week ago

#Acapella Adding a Backing Track (or Click Track)

I'm listening to a song during recording but it's not in the video.

Written by Team Mixcord
Updated over a week ago

#Acapella Audio Latency

Record synced videos

Written by Team Mixcord
Updated over a week ago

#Acapella #PicPlayPost Cannot Connect To iTunes

I cannot connect to iTunes to make a purchase or restore purchase

Written by Team Mixcord
Updated over a week ago

#Acapella Subscription Upgrade from Monthly Plan to Yearly Plan

Written by Team Mixcord
Updated over a week ago

#Acapella Remove Watermark for Collaborations

Why does my collaboration have a watermark after someone I share it with sends it back

Written by Team Mixcord
Updated over a week ago

#Acapella Sound on Video is Loud

Sound on my video is loud and I cannot hear the sound from other video I just recorded

Written by Team Mixcord
Updated over a week ago

#Acapella How do I Redo a Grid I Recorded or Add More Grids After I Finish My Recording?

Learn how to re-record a grid

Written by Team Mixcord
Updated over a week ago

Apple Family Sharing: Can I Share my Subscription or In-App purchases

Written by Team Mixcord
Updated over a week ago

#Acapella How do I Collaborate With Others from a Post?

Learn how to collaborate and set your collaboration preferences for your posts

Written by Team Mixcord
Updated over a week ago

#Acapella Collaboration Frequently Asked Questions

A quick overview of the most commonly asked questions for collaboration

Written by Team Mixcord
Updated over a week ago

#Acapella I Hear Audio But My Videos Are Frozen (pictures) When Previewing My Video

Learn how to restart your device to fix frozen videos

Written by Team Mixcord
Updated over a week ago

#Acapella How Do I Listen to Music While Recording?

Learn how to add a song to listen to during recording

Written by Team Mixcord
Updated over a week ago

#Acapella How Do I Collaborate with Others? (Link Sharing)

Learn how to collaborate by sharing a link

Written by Team Mixcord
Updated over a week ago

#Acapella How Do I Share a Link of My Post

Learn how to get a website link to a post you have uploaded

Written by Team Mixcord
Updated over a week ago

#Acapella How do I Save a Project to Edit for Later?

Save a project to your profile to edit later

Written by Team Mixcord
Updated this week

#Acapella #iOS What are the different in-app upgrades

Written by Team Mixcord
Updated over a week ago

#Acapella #iOS How To Restore Purchase

Written by Team Mixcord
Updated over a week ago

#Acapella #iOS Change Password or Forgot Password

How do I change my password or I forgot my password for Acapella

Written by Team Mixcord
Updated over a week ago

#PicPlayPost #Acapella #iOS #Android Feature Post on Instagram

Can I add multiple watermarks on my project?

Written by Team Mixcord
Updated over a week ago

#Acapella How Can I Create a Video with More than 9 Grids

I see other Acapella Posts with more than 9 grids. How did they do that?

Written by Team Mixcord
Updated over a week ago

#Acapella #Android How do I Find the App on My Device

Why can't I find Acapella on my Android device?

Written by Team Mixcord
Updated over a week ago

#Acapella #iOS Uploading a Previously Recorded Video

Use a previous recorded video as a guide video for a new recording

Written by Team Mixcord
Updated over a week ago

#Acapella I Sent a Request for Collaboration, I Did not Receive a Notification

Still waiting on your request for collaboration to be approved

Written by Team Mixcord
Updated over a week ago

#Acapella I Don't Hear My Headphones

Learn how to select the audio out to bluetooth headphones or accessories

Written by Team Mixcord
Updated over a week ago

#Acapella How do I adjust the Volume of my Recording

Adjust volume settings for each grid recording

Written by Team Mixcord
Updated over a week ago

#Acapella #iOS How to Delete My Profile

How do I delete my Acapella Profile I created?

Written by Team Mixcord
Updated over a week ago

#Acapella I Hear the Metronome in my Video

The sound from the metronome is bleeding into my recording

Written by Team Mixcord
Updated over a week ago

#Acapella Can I Load More Than One Previously Recorded Video?

Why can't I upload more than 1 video.

Written by Team Mixcord
Updated over a week ago

#Acapella #iOS Adding Additional Frames

Can I add additional frame after I start a project?

Written by Team Mixcord
Updated over a week ago