Acapella Frequently Asked Questions

Team Mixcord avatar
33 articles in this collection
Written by Team Mixcord

#Acapella Starting a New Project.

Once I finish a collab, can I start a new project?
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella #PicPlayPost Charged same day for trial

I just signed up for the free trial but was immediately charged.
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella Adding a Backing Track (or Click Track)

I'm listening to a song during recording but it's not in the video.
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella Forgot My Password

I Did Not Receive a Password Reset Email
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella Audio Latency

Record synced videos
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella How Can I Work on More Than One Project at a Time.

Learn how you can save your project so you can work on another project.
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella #PicPlayPost Cannot Connect To iTunes

I cannot connect to iTunes to make a purchase or restore purchase
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella Subscription Upgrade from Monthly Plan to Yearly Plan

Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella Remove Watermark for Collaborations

Why does my collaboration have a watermark after someone I share it with sends it back
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella Sound on Video is Loud

Sound on my video is loud and I cannot hear the sound from other video I just recorded
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella How do I Redo a Grid I Recorded or Add More Grids After I Finish My Recording?

Learn how to re-record a grid
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

Apple Family Sharing: Can I Share my Subscription or In-App purchases

Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella How do I Collaborate With Others from a Post?

Learn how to collaborate and set your collaboration preferences for your posts
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella Collaboration Frequently Asked Questions

A quick overview of the most commonly asked questions for collaboration
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella I Hear Audio But My Videos Are Frozen (pictures) When Previewing My Video

Learn how to restart your device to fix frozen videos
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella How Do I Listen to Music While Recording?

Learn how to add a song to listen to during recording
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella How Do I Collaborate with Others? (Link Sharing)

Learn how to collaborate by sharing a link
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella How Do I Share a Link of My Post

Learn how to get a website link to a post you have uploaded
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella How do I Save a Project to Edit for Later?

Save a project to your profile to edit later
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella #iOS What are the different in-app upgrades

Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella #iOS How To Restore Purchase

Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella #iOS Change Password or Forgot Password

How do I change my password or I forgot my password for Acapella
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#PicPlayPost #Acapella #iOS #Android Feature Post on Instagram

Can I add multiple watermarks on my project?
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella How Can I Create a Video with More than 9 Grids

I see other Acapella Posts with more than 9 grids. How did they do that?
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella #Android How do I Find the App on My Device

Why can't I find Acapella on my Android device?
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella #iOS Uploading a Previously Recorded Video

Use a previous recorded video as a guide video for a new recording
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella I Sent a Request for Collaboration, I Did not Receive a Notification

Still waiting on your request for collaboration to be approved
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella I Don't Hear My Headphones

Learn how to select the audio out to bluetooth headphones or accessories
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella How do I adjust the Volume of my Recording

Adjust volume settings for each grid recording
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella #iOS How to Delete My Profile

How do I delete my Acapella Profile I created?
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella I Hear the Metronome in my Video

The sound from the metronome is bleeding into my recording
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella Can I Load More Than One Previously Recorded Video?

Why can't I upload more than 1 video.
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago

#Acapella #iOS Adding Additional Frames

Can I add additional frame after I start a project?
Team Mixcord avatar
Written by Team Mixcord
Updated over a week ago