Event Organizer FAQs

Create a new event

A basic guide to setting up a new event listing

Written by Sienna
Updated over a week ago

My event is sold out. Can I add more tickets to the same booking link?

How to handle your event if you want to add more tickets after selling out.

Written by Lea
Updated over a week ago

Help! I still need the right location.

Tap into the RSVP network to find your next venue

Written by Sienna
Updated over a week ago

Upload photo/s to an event

Adding photos to your listing

Written by Sienna
Updated over a week ago

My event lasts longer than one day - how do I add the tickets for several days?

How to add multiple tickets for events that last longer than one day.

Written by Lea
Updated over a week ago

Create different ticket types

Set-up different offerings within one event

Written by Sienna
Updated over a week ago

Set the correct currency for your event

Accept different currencies for your events depending on where you host them

Written by Sienna
Updated over a week ago

Limit the number of tickets that can be purchased at once

Written by Sienna
Updated over a week ago

How do I adjust the amount of tickets for each seating?

Change the total number of seats available for your event before or while sales are running

Written by Sienna
Updated over a week ago

My event is by invitation only. How can I restrict bookings?

Set up a private event that only select guests can access

Written by Sienna
Updated over a week ago

Set a start and end date and time for tickets to be on sale

Don't sit in front of your computer waiting to make your event go live or to stop taking bookings

Written by Sienna
Updated over a week ago

Sell extra items to guests

(e.g. wine pairing, drink package, products)

Written by Sienna
Updated over a week ago

Can I offer discount codes to guests?

Explanation on the usage of discount codes

Written by Lea
Updated over a week ago

I want to send a customized confirmation email

Written by Lea
Updated over a week ago

Collect additional booking info from your guests

Gather company details for invoices, addresses, or event specific preferences

Written by Sienna
Updated over a week ago

Enter social media handles correctly

Written by Sienna
Updated over a week ago

Preview your event

Get an idea of how the listing will look to guests as you add information

Written by Sienna
Updated over a week ago

My event is ready to go live. What next?

Written by Sienna
Updated over a week ago

Set my event as Sold Out

Steps to take if you want your event to show as sold out

Written by Lea
Updated over a week ago

I have more people working with me on the event. Can they access the event as well?

Explanation on how to access collaborators.

Written by Lea
Updated over a week ago

What actions can I perform on a guest booking?

Use the action menu options to manage a guest's booking

Written by Lea
Updated over a week ago

Can I adjust an existing booking of a guest?

Steps to take when making changes on an existing guest booking

Written by Lea
Updated over a week ago

What does the ! mean in front of the guest name under Bookings?

Clarification on signs in the booking overview

Written by Lea
Updated over a week ago

Can I create a booking for a guest?

Explanation on how to create manual bookings for guests instead of asking them to do so.

Written by Lea
Updated over a week ago

I want to be copied on the confirmation emails to the guests – is that possible?

Be notified each time a guest books a ticket

Written by Lea
Updated over a week ago

Stay in contact with your guests

Written by Sienna
Updated over a week ago

Download your event's guest list

Written by Sienna
Updated over a week ago

Checking for guests' dietary restrictions

Written by Sienna
Updated over a week ago

Check how many bookings have been made for my event

Stay updated on event bookings

Written by Sienna
Updated over a week ago

Notify waitlist signups of a seat available for booking

Written by Sienna
Updated over a week ago

Cancel a booking and refund the guest

Written by Sienna
Updated over a week ago

Check guests in at an event using the RSVP check-in tool

Get rid of your paper printouts to keep your guest lists straight

Written by Sienna
Updated over a week ago

When do I get the money from my event sales?

Keep tabs on when money is paid out.

Written by Sienna
Updated over a week ago

What payment methods are accepted by RSVP?

List of all accepted payment methods that can be used by guests.

Written by Lea
Updated over a week ago

How much does it cost to sell tickets on RSVP?

Platform fee explanation

Written by Lea
Updated over a week ago

Getting an overview of ticket sales and payouts

Written by Sienna
Updated over a week ago

How do I handle guest invoice requests?

Explanation on how to handle guest invoices and VAT statements

Written by Lea
Updated over a week ago