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Event Organizer FAQs
Event Organizer FAQs
Everything to know about the use of the RSVP platform features
36 articles in this collection
Written by
Tiffany
and
Kristin Rieve
Event Listing
Help! I still need the right location.
Tap into the RSVP network to find your next venue
Written by
Tiffany
Updated over a week ago
Create a new event
A basic guide to setting up a new event listing
Written by
Tiffany
Updated over a week ago
Upload photo/s to an event
Adding photos to your listing
Written by
Tiffany
Updated over a week ago
My event lasts longer than one day - how do I add the tickets for several days?
How to add multiple tickets for events that last longer than one day.
Written by
Kristin Rieve
Updated over a week ago
Create different ticket types
Set-up different offerings within one event
Written by
Tiffany
Updated over a week ago
Set the correct currency for your event
Accept different currencies for your events depending on where you host them
Written by
Tiffany
Updated over a week ago
Limit the number of tickets that can be purchased at once
Written by
Tiffany
Updated over a week ago
How do I adjust the amount of tickets for each seating?
Change the total number of seats available for your event before or while sales are running
Written by
Tiffany
Updated over a week ago
My event is by invitation only. How can I restrict bookings?
Set up a private event that only select guests can access
Written by
Tiffany
Updated over a week ago
Set a start and end date and time for tickets to be on sale
Don't sit in front of your computer waiting to make your event go live or to stop taking bookings
Written by
Tiffany
Updated over a week ago
Sell extra items to guests
(e.g. wine pairing, drink package, products)
Written by
Tiffany
Updated over a week ago
Can I offer discount codes to guests?
Explanation on the usage of discount codes
Written by
Kristin Rieve
Updated over a week ago
I want to send a customized confirmation email
Written by
Kristin Rieve
Updated over a week ago
Collect additional booking info from your guests
Gather company details for invoices, addresses, or event specific preferences
Written by
Tiffany
Updated over a week ago
Enter social media handles correctly
Written by
Tiffany
Updated over a week ago
Preview your event
Get an idea of how the listing will look to guests as you add information
Written by
Tiffany
Updated over a week ago
My event is ready to go live. What next?
Written by
Tiffany
Updated over a week ago
Set my event as Sold Out
Steps to take if you want your event to show as sold out
Written by
Kristin Rieve
Updated over a week ago
I have more people working with me on the event. Can they access the event as well?
Explanation on how to access collaborators.
Written by
Kristin Rieve
Updated over a week ago
Guest Management
What actions can I perform on a guest booking?
Use the action menu options to manage a guest's booking
Written by
Kristin Rieve
Updated over a week ago
Can I adjust an existing booking of a guest?
Steps to take when making changes on an existing guest booking
Written by
Kristin Rieve
Updated over a week ago
What does the ! mean in front of the guest name under Bookings?
Clarification on signs in the booking overview
Written by
Kristin Rieve
Updated over a week ago
Can I create a booking for a guest?
Explanation on how to create manual bookings for guests instead of asking them to do so.
Written by
Kristin Rieve
Updated over a week ago
I want to be copied on the confirmation emails to the guests – is that possible?
Be notified each time a guest books a ticket
Written by
Kristin Rieve
Updated over a week ago
Stay in contact with your guests
Written by
Tiffany
Updated over a week ago
Download your event's guest list
Written by
Tiffany
Updated over a week ago
Checking for guests' dietary restrictions
Written by
Tiffany
Updated over a week ago
Check how many bookings have been made for my event
Stay updated on event bookings
Written by
Tiffany
Updated over a week ago
Notify waitlist signups of a seat available for booking
Written by
Tiffany
Updated over a week ago
Cancel a booking and refund the guest
Written by
Tiffany
Updated over a week ago
Check guests in at an event using the RSVP check-in tool
Get rid of your paper printouts to keep your guest lists straight
Written by
Tiffany
Updated over a week ago
Financials
When do I get the money from my event sales?
Keep tabs on when money is paid out.
Written by
Tiffany
Updated over a week ago
What payment methods are accepted by RSVP?
List of all accepted payment methods that can be used by guests.
Written by
Kristin Rieve
Updated over a week ago
How much does it cost to sell tickets on RSVP?
Platform fee explanation
Written by
Kristin Rieve
Updated over a week ago
Getting an overview of ticket sales and payouts
Written by
Tiffany
Updated over a week ago
How do I handle guest invoice requests?
Explanation on how to handle guest invoices and VAT statements
Written by
Kristin Rieve
Updated over a week ago