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How To Accept Or Reject An Appointment

Why This Matters

Assignees can confirm, reject, or reschedule appointments based on their access permissions. If rejecting an appointment, providing a reason is mandatory. Note: These actions (confirming, rejecting, or rescheduling) are permission-based. Make sure the relevant permissions are enabled in your user profile by an admin. Follow the steps mentioned below to know how confirm or reject an appointment:

What You'll Need

  • Admin access to SubcontractorHub

  • A web browser (Chrome or Edge recommended)

Step-by-Step Instructions

Step 1

Go to the “Appointments” tab in the main menu.

Step 2

Locate the desiredappointmentin the calendar and click on it.

Step 3

Click the edit icon on the “Status” button. Confirmation

Step 4

To confirm your appointment, click “Confirmed”.

Step 5

Click “Yes”.The status of the appointment will change to “Confirmed”.Rejection

Step 6

To reject your appointment, click “Rejected”.

Step 7

Click “Yes”.

Step 8

In the comment section, mention the reason for rejection. Click “Save”.The status of your appointment will change to “Rejected”.

Real-World Example

💡 A solar contractor uses the accept or reject appointments from your dashboard feature to keep their daily operations running smoothly — saving time on every project and reducing manual errors for the whole team.

Pro Tips

  • Start small: Test this feature on one project before rolling it out company-wide.

  • Need help? Contact SubcontractorHub support — they're always happy to walk you through it.

  • Bookmark this guide: Come back anytime you need a quick refresher.

Troubleshooting

Problem

Solution

Setting doesn't appear

Make sure you have admin access and refresh your browser

Changes don't save

Check your internet connection and try clicking Save again

Feature looks different

Your organization may be on a different plan — contact support


Change Log

Date

Change

May 2026

Rewritten for clarity; simplified language for non-technical contractors

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