Why This Matters

Surveys help you collect the information you need from customers and field teams. Setting them up correctly means better data, fewer follow-up calls, and a smoother overall experience for everyone involved.

What You'll Need

Admin access to SubcontractorHub
A web browser (Chrome or Edge recommended)

Step-by-Step Instructions

Step 1

From the main menu, open the“Manage Database” dropdown and click“Database”.

Step 2

Click “Installation” and select the job type.

Step 3

Click “Installation Survey Questions”.

Step 4

Click “Add” to add a question.

Step 5

Enter the question, select photos (if any), data type, and dependent field . Click “Add”.

Step 6

You can find all theInstallation Survey Questionshere. Note:You can find the installation survey questions in the project section under “Photos” tab. Related ArticlesHow to Add Installation Photos Label Based on Finance PartnerHow to Add Site Survey Label Based on Finance PartnerHow To Upload Example Installation Photos?Upload Site Survey PhotosHow to Add Survey Questions

Real-World Example

💡 A home services company sets up survey questions that automatically go out after each install, collecting feedback that helps them improve service quality and win more referrals.

Pro Tips

Start small: Test this feature on one project before rolling it out company-wide.
Need help? Contact SubcontractorHub support — they're always happy to walk you through it.
Bookmark this guide: Come back anytime you need a quick refresher.

Troubleshooting

Problem	Solution
Setting doesn't appear	Make sure you have admin access and the correct permissions enabled.
Changes not saving	Refresh your browser and try again. Check your internet connection.
Feature not working as expected	Clear your browser cache or try a different browser. Contact support if the issue persists.

Change Log

Date	Change
May 2026	Rewritten for clarity; simplified language for non-technical contractors; added images and troubleshooting.