For Shopify stores, store credit issued through yayloh can be a Shopify native store credit, a gift card or a discount code. Here's how they compare, to help you choose.
At a glance
Native store credit | Gift card | Discount code | |
Requirements | Shopify's new customer accounts | All Shopify plans | All Shopify plans |
How the customer uses it | Added to their account balance, and applied at checkout when they're logged in | Enters the gift card code at checkout | Enters the discount code at checkout |
Number of orders | Several, until the balance is used | Several, until the balance is used | One order only |
Covers shipping costs | Yes | Yes | No, and it can't be combined with a shipping discount |
Email to the customer | Sent by yayloh | Sent by Shopify | Sent by yayloh |
Validity | Set by Shopify | Set by Shopify | Set by Shopify |
Good to know
Native store credit stays with the customer's account, so they don't need to keep a code. It only works if your store uses Shopify's new customer accounts.
Gift cards are treated as a product in Shopify. If an order paid with a gift card is returned, you can refund the amount back to the gift card.
Discount codes are listed separately in your Shopify admin, and each one is assigned to a single customer.
Notes for cross-reference: yayloh adds a note to the store credit and the order, so you can match them.
yayloh's email for native store credit and discount codes can be styled under Settings > E-mail templates (CUSTOMER_DISCOUNT_NOTIFICATION).
Store credit is an add-on. To set it up or switch type, contact support@yayloh.com. For setup details and best practices, see Store-credit: Set up, Best practices and Customer Experience.