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Why do I get "Provider maildoso temporarily not supported" when syncing to my sequencer?

Why the one-click sequencer sync fails for some mailboxes, and how to connect them with a CSV/API upload instead.

If you see "Provider 'maildoso' is temporarily not supported" when trying to sync your mailboxes to Instantly, Smartlead, or another sequencer with the one-click connection, this isn't an error on your account — one-click sync only ever works for Google Workspace mailboxes (see Connecting Google Workspace mailboxes to Smartlead, Instantly, and other sequencers). SMTP (Maildoso-provider) mailboxes are not supported for one-click sequencer sync, by design — this isn't a temporary gap, and it applies regardless of which sequencer you're connecting to.

What to do instead

Connect your SMTP mailboxes manually using CSV instead of the one-click sync:

  • Go to Email Accounts in your Maildoso dashboard, select the mailboxes you want to export, and choose Export CSV to download your mailbox credentials.

  • Import that CSV directly into your sequencer (Instantly, Smartlead, etc.) — most tools have a "bulk import" or "add via CSV" option alongside the one-click connect button.

This avoids the "temporarily not supported" error entirely and also prevents the connection/verification errors that can happen when a sequencer tries to auto-sync a large batch of mailboxes at once.

Specific errors to watch for during CSV import include:

  • 422 Error: IMAP Validation Failure: Retry with a fresh CSV file and wait briefly before re-importing.

  • 409 Error: Mailbox Already Exists: Check for duplicates or disconnected entries, remove them, and retry the import.

Will one-click sync ever support SMTP mailboxes?

Not currently planned — one-click sequencer sync is built specifically for Google Workspace mailboxes, and SMTP mailboxes are expected to stay on the CSV/import path. The CSV method above uses the same underlying data, it's just added manually rather than through the one-click connector. See also How do I upload emails to my cold email tool? and Connecting your mailboxes to Instantly.

For advanced users, Maildoso also provides an API for programmatically exporting mailbox credentials using a Personal Access Token. This can be integrated with Instantly or Smartlead’s APIs for automated imports.

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