Skip to main content

How to add a Wistia video

Learn how to get the right Wistia link format so your video plays correctly in your funnel.

Summary

  • Perspective only plays Wistia videos when the link follows this exact format: https://[yoursubdomain].wistia.com/medias/<media-id>. Other link formats like share links, thumbnail links, or the raw embed code — won't play.

  • If Wistia only gives you an embed code instead of a link, you can pull the media ID out of it and build the correct link yourself.

  • Wistia periodically changes how it generates embed codes, so if a video that used to work suddenly stops playing, check the link format first.

💡 The link must contain /medias/ (plural) followed directly by the media ID. Links with /s/, /embed/, or a pasted embed code will not play in your funnel.

How to find the correct Wistia link for your video

Perspective needs a direct media link, not Wistia's share link or embed code.

If Wistia shows you a link like https://home.wistia.com/medias/e4a27b971d, copy that link — it's ready to use.

Here's how to get it, if Wistia does not show you the direct media link:

  1. In Wistia, click on the Button Embed

  2. Click on "Show Embed Code" on the bottom of the Modal - now it shows you an embed code (a block starting with <script>)

  3. Search for the Media ID

    1. It appears in the media-id="..." attribute on the wistia-player tag

    2. Or you can see it in the script URL right before .js - for example, in fast.wistia.com/embed/dishy6zb8v.js, the ID is dishy6zb8v.

Build your link using that ID: https://home.wistia.com/medias/<media-id>.

You can use "home" or your own Wistia subdomain — both work.

💡 More specific informations regarding the Media ID on Wistia

How to add the Wistia video to your funnel

Paste your Wistia media link directly into the Video block in your funnel.

  1. Click on a section in your funnel, then click the + symbol.

  2. Go to Basics, select Video, and click the green checkmark.

  3. Choose Link and paste your Wistia media link (in the /medias/<media-id> format).

Why isn't my Wistia video playing?

Your video won't play if the link isn't in the supported /medias/<media-id> format — this is the most common cause, even when the same link opens fine in a browser outside of Perspective.

These common link formats do not work in the Video block:

  • Share links containing /s/, e.g. https://yoursubdomain.wistia.com/s/abc123

  • Thumbnail/swatch links containing /embed/medias/.../swatch

  • A link with an extra /embed added, e.g. .../embed/medias/<media-id>

  • The full embed code (the <script> and <wistia-player> tags) pasted directly into the Video block

To fix it, pull the media ID out of whichever link or code you currently have, then rebuild the URL as https://home.wistia.com/medias/<media-id>.

Frequently asked questions

My Wistia video plays fine outside of Perspective, so why doesn't it play in my funnel?

This almost always means the link isn't in the format the Video block requires. Even if a Wistia URL opens and plays normally in a browser, Perspective can only embed links that follow the https://[subdomain].wistia.com/medias/<media-id> structure. Rebuild your link using the steps above and it should start working.

I can only see an embed code in Wistia, not a link. How do I get the media ID?

Open the embed code and look for the media ID in the media-id="..." attribute on the <wistia-player> tag, or in the script URL right before .js (for example [subdomain].wistia.com/embed/07apno3n5n.js). Add that ID to https://home.wistia.com/medias/<media-id> to get a working link.

Related articles

How do I add videos to my funnel?

Media players: How do I install them and what else is important to know?

Did this answer your question?