Why This Matters
Setting up individual email communication lets you send personalized messages right from SubcontractorHub. No more switching between apps to reach your customers.
What You'll Need
Admin access to SubcontractorHub
A web browser (Chrome or Edge recommended)
Step-by-Step Instructions
Step 1
SubcontractorHub allows you to send and receive project-specific emails directly from the platform.
Step 2
This guide walks you through setting up email for one-on-one communication with customers or team members.
Step 3
Step 1:Locate"Manage Integrations" and select"Integrations.
Step 4
"Step 2:Within Integrations, find the mail option to set up your emailing services.
Step 5
Step 3:Select your email service provider and click on the "Connect" button to integrate your email service provider within SubcontactorHubStep 4:Click on the "Hi, Username" option on the top right corner and select "Your Profile"Step 5:Click on the "Connect to ‘Email Service Provider" button to set up your email for common communication.
Step 6
Step 6:Go back to your selected project.
Step 7
Step 7:Select the"Communications" tab and click"Email.
Step 8
"Step 8:Click the "Send Email" button on the right of the mail section to start your email communication.
Pro Tips
💡 Stay on top of things: Check your project dashboard at the start of each day to see what needs attention.
📋 Document everything: Add notes and photos as you go — future you will thank present you.
🔄 Automate when possible: Pair this feature with automations to save even more time.
Troubleshooting
Problem | Solution |
I don't see this option | Make sure you have Admin access. Some features require specific permissions. |
Changes aren't saving | Try refreshing your browser and make sure you clicked Save before navigating away. |
Something looks different from the screenshots | SubcontractorHub updates regularly. The feature works the same way — the layout may just look slightly different. |
Last updated: 2026-05-15 · Source: How Do I Set Up Email For Individual Communication