Why This Matters

When customers can submit questions through SubcontractorHub, everyone benefits. You get organized inquiries instead of random phone calls, and customers feel heard.

What You'll Need

Admin access to SubcontractorHub
A web browser (Chrome or Edge recommended)

Step-by-Step Instructions

Step 1

Step 1: Customers Submit Queries Through Subcontractorhub

Step 2

Step 2: Customers Submit Queries Through Subcontractorhub

Step 3

Step 3: Customers Submit Queries Through Subcontractorhub

Step 4

Step 4: Customers Submit Queries Through Subcontractorhub

Step 5

Step 5: Customers Submit Queries Through Subcontractorhub

Pro Tips

💡 Stay on top of things: Check your project dashboard at the start of each day to see what needs attention.
📋 Document everything: Add notes and photos as you go — future you will thank present you.
🔄 Automate when possible: Pair this feature with automations to save even more time.

Troubleshooting

Problem	Solution
I don't see this option	Make sure you have Admin access. Some features require specific permissions.
Changes aren't saving	Try refreshing your browser and make sure you clicked Save before navigating away.
Something looks different from the screenshots	SubcontractorHub updates regularly. The feature works the same way — the layout may just look slightly different.

Last updated: 2026-05-15 · Source: How Can Customers Submit Queries Through Subcontractorhub