FAQ

Frequent asked questions

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84 articles in this collection
Written by Glauber Ramos and Tchales

Which payment methods we support?

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Written by Tchales
Updated yesterday

How can I allow anyone to edit my cards?

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Written by Tchales
Updated this week

How to recover my board?

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Written by Tchales
Updated over a week ago

EasyRetro Security / Terms of Service / Privacy Policy

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Written by Tchales
Updated this week

How to create a board with a Matrix Template?

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Written by Tchales
Updated over a week ago

Where can I find a Demo Video to learn how to use EasyRetro?

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Written by Tchales
Updated over a week ago

How can I see votes or hide votes in my survey?

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Written by Tchales
Updated over a week ago

How to enable anonymous users to add their names?

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Written by Tchales
Updated over a week ago

How to find my archived boards?

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Written by Tchales
Updated over a week ago

How to change the number of votes?

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Written by Tchales
Updated over a week ago

How to stop users from adding and editing cards?

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Written by Tchales
Updated over a week ago

How to add a new column to your board?

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Written by Tchales
Updated over a week ago

Why I can’t move my cards?

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Written by Tchales
Updated over a week ago

How to cancel my free trial?

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Written by Tchales
Updated over a week ago

How many admins I can add to my team?

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Written by Tchales
Updated over a week ago

How to export my board?

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Written by Tchales
Updated over a week ago

Who can edit and add columns on my board?

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Written by Tchales
Updated over a week ago

How to stop users from moving the cards?

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Written by Tchales
Updated over a week ago

How to upgrade my plan while in the free trial?

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Written by Tchales
Updated over a week ago

How to clone a board?

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Written by Tchales
Updated over a week ago

How can I change the language on EasyRetro?

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Written by Tchales
Updated over a week ago

Is it possible to hide the results from a survey?

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Written by Tchales
Updated over a week ago

Can I have multiple Owners and Logins per account/subscription?

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Written by Tchales
Updated over a week ago

How to move a team board to another team?

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Written by Tchales
Updated over a week ago

How many Surveys can I create?

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Written by Tchales
Updated over a week ago

When do I lose my public boards?

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Written by Tchales
Updated over a week ago

Why I can’t sort my cards by vote?

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Written by Tchales
Updated over a week ago

How to see the card's author name and How to see who commented on my card?

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Written by Tchales
Updated over a week ago

How to delete a survey?

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Written by Tchales
Updated over a week ago

I deleted my board how can I recover it?

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Written by Tchales
Updated over a week ago

How can I see or hide all the comments from a board at once?

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Written by Tchales
Updated over a week ago

How to update my payment details?

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Written by Tchales
Updated over a week ago

How do I change the Owner of my team?

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Written by Tchales
Updated over a week ago

How to change my board’s name?

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Written by Tchales
Updated over a week ago

I can’t verify my account, the received link is not working. I didn’t receive the verification link through email.

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Written by Tchales
Updated over a week ago

How to turn your cards into action items?

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Written by Tchales
Updated over a week ago

How to merge and unmerge the cards on your board?

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Written by Tchales
Updated over a week ago

How to add a survey to my board?

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Written by Tchales
Updated over a week ago

Does EasyRetro support Wire Transfer?

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Written by Tchales
Updated over a week ago

How can I access my invoices?

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Written by Tchales
Updated over a week ago

Why I can't see my boards on the dashboard page?

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Written by Tchales
Updated over a week ago

How to remove yourself from a team?

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Written by Tchales
Updated over a week ago

What benefits do I get when choosing a paid plan on EasyRetro?

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Written by Tchales
Updated over a week ago

How to switch from a monthly plan to an annual plan?

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Written by Tchales
Updated over a week ago

How to transfer my subscription?

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Written by Tchales
Updated over a week ago

How the free plan of EasyRetro works?

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Written by Tchales
Updated over a week ago

How to delete my account?

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Written by Tchales
Updated over a week ago

How to get a VAT refund?

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Written by Tchales
Updated over a week ago

How to delete an archived board?

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Written by Tchales
Updated over a week ago

How to open the browser console in multiple browsers?

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Written by Tchales
Updated over a week ago

How to add a VAT number to your subscription?

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Written by Tchales
Updated over a week ago

How to move a public board to a team board?

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Written by Tchales
Updated over a week ago

How to move a team board to a public board?

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Written by Tchales
Updated over a week ago

How to configure EasyRetro for multiple teams?

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Written by Tchales
Updated over a week ago

How to delete a column?

Explanation on how to delete a column on EasyRetro
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Written by Glauber Ramos
Updated over a week ago

How to add address and VAT number to your invoices?

This article is intended for people that need to add a company address and information to their invoice.
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Written by Glauber Ramos
Updated over a week ago

How to turn a public board into a private board?

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Written by Glauber Ramos
Updated over a week ago

Do all participants need to have an account?

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Written by Glauber Ramos
Updated over a week ago

Who can export a board?

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Written by Glauber Ramos
Updated over a week ago

How to cancel my subscription?

This article shows you how to cancel your subscription
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Written by Glauber Ramos
Updated over a week ago

How to integrate with Confluence?

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Written by Glauber Ramos
Updated over a week ago

Does EasyRetro support SSO integration?

This article explains if we support SAML SSO and how it works on EasyRetro
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Written by Glauber Ramos
Updated over a week ago

What does the analytics page contain?

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Written by Glauber Ramos
Updated over a week ago

How to reset my password?

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Written by Glauber Ramos
Updated over a week ago

How to hide your cards and your comments?

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Written by Glauber Ramos
Updated over a week ago

How to delete a board?

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Written by Glauber Ramos
Updated over a week ago

How to sort the cards by vote?

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Written by Glauber Ramos
Updated over a week ago

How to export your data?

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Written by Glauber Ramos
Updated over a week ago

How long is a board accessible for?

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Written by Glauber Ramos
Updated over a week ago

What is a team?

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Written by Glauber Ramos
Updated over a week ago

How to copy a board to a new one?

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Written by Glauber Ramos
Updated over a week ago

Which is the difference between a public board and a team board?

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Written by Glauber Ramos
Updated over a week ago

What to do when you can't access EasyRetro boards

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Written by Glauber Ramos
Updated over a week ago

How to delete cards from a board?

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Written by Glauber Ramos
Updated over a week ago

How to create and invite people to your team?

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Written by Glauber Ramos
Updated over a week ago

How to run a sprint retrospective?

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Written by Glauber Ramos
Updated over a week ago

Do I need to pay a subscription for all my team members?

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Written by Glauber Ramos
Updated over a week ago

What is the difference between the free and paid version?

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Written by Glauber Ramos
Updated over a week ago

EasyRetro user roles explained

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Written by Glauber Ramos
Updated over a week ago

How to share a board with other people?

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Written by Glauber Ramos
Updated over a week ago

How to archive and unarchive a board?

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Written by Glauber Ramos
Updated this week

How to assign and unassign admins to your team?

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Written by Glauber Ramos
Updated over a week ago

What’s a public board and how to create one?

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Written by Glauber Ramos
Updated this week

How many people can collaborate/participate on EasyRetro boards is there a limit?

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Written by Glauber Ramos
Updated over a week ago