Storage By-The-Box FAQ's
FAQs for our storage-by-the-box service
65 articles
Will my driver call when they are outside for my collection?
Where can you collect my stuff from?
When can you collect my boxes?
Do you collect at weekends?
Can you collect today?
Can I reschedule my collection or make changes to my By-The-Box order?
When will my boxes show as 'With Lovespace' on my account?
Why hasn't my stuff been collected?
Will there be a charge if my collection cannot be made?
How much do I pay for the collection?
What kind of boxes and packing materials can you provide?
How should I label my boxes and items?
Can I get my packing materials delivered tomorrow?
Is there a weight limit for my boxes or other items?
Can I use my own boxes?
Can I reschedule or cancel my materials delivery?
What if my materials are delayed?
Is there anything that you won't cover?
What if I don't know how much I want to store?
Can I have a list of stuff I have in storage?
Will you open my boxes?
Where do you store my stuff?
I'm an existing customer, why can't I choose my storage length?
What if I want to store my stuff for a shorter storage length?
What if I want to store my stuff for longer?
Do you offer coverage for my stuff?
How do I pay for my storage?
How much does it cost to send me packing materials?
How much does it cost to have my stuff delivered back?
If I sign up to a particular time period now, what am I committing to?
What happens if I ask for my boxes to be returned halfway through a month?
How much does your storage cost?
What's the difference between small, medium and large boxes?
What price will I pay after my price plan ends?
What about the "hidden" fees?
Do you offer a student discount?
Can I get my stuff delivered to another country?
Why is my stuff 'detained'?
What if I only want one box or other item back?
What if I need to reschedule my delivery?
When will my driver arrive?
What do I need to do on the delivery day?
Will there be a charge if my delivery cannot be made?
How quickly can I have my boxes back?
Will my driver call when they are outside for my delivery?
How much does it cost to have my stuff delivered back to me?
Can I have my boxes returned to a different address?
How do I get my stuff delivered back to me?
What if I want to dispose of my boxes?